Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Coroner’s Service and assist with inquests and administrative duties.
- Company: Join Rhondda Cynon Taf County Borough Council, a leading local authority in Wales.
- Benefits: Gain valuable experience in a professional environment while supporting your community.
- Why this job: Make a difference by helping families and ensuring smooth inquest processes.
- Qualifications: Office experience, strong communication skills, and a good standard of education required.
- Other info: Opportunity to develop skills in a supportive team with potential for future roles.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Neway International are seeking a Court Usher & Administrative Assistant to join our client based with Rhondda Cynon Taf County Borough Council.
Location: Coroner’s Office, Courthouse Street, Pontypridd
Hours: 37 per week
About the Client
Rhondda Cynon Taf County Borough Council is one of Wales’ largest local authorities, committed to delivering high‑quality public services and supporting its communities. The Coroner’s Service plays a vital role in ensuring that inquests and related processes are handled with professionalism, sensitivity and efficiency. The team provides essential support to the Coroner, families, witnesses and partner agencies.
The Role
This temporary assignment supports the Coroner’s Service during a period of authorised absence. The Court Usher & Administrative Assistant will provide front‑line support during inquests and deliver a range of administrative duties to ensure the smooth running of the service. The role requires excellent communication skills, strong customer service and the ability to work confidently with members of the public, witnesses and internal colleagues.
Key Responsibilities
- Provide Court Usher support to assist the Coroner in the smooth running of inquests.
- Chaperone visitors attending inquests, ensuring they understand proceedings and directing queries appropriately.
- Manage the Court Recording System and remote attendance systems (TEAMS).
- Assist with swearing in witnesses and supporting inquest openings.
- Create and distribute TEAMS links for remote attendees.
- Carry out general administrative duties including scanning, archiving and document handling.
- Support the Coroner’s Service Manager and wider administrative team as required.
- Adhere to all Health & Safety, safeguarding and data protection requirements.
Candidate Requirements
- Experience working in an office environment.
- Strong communication and customer service skills.
- Ability to build effective working relationships with staff, visitors and service users.
- Confident using Microsoft Office and general IT systems.
- Good standard of general education, including 5 GCSEs (C or above) or equivalent.
- Ability to work calmly, professionally and sensitively in a public‑facing environment.
- Welsh language Level 1 (training provided).
- Ability to maintain confidentiality and follow established procedures.
Desirable
- Experience within a court, legal or similar environment.
Court Usher & Administrative Assistant in Pontypridd employer: Neway International Ltd
Contact Detail:
Neway International Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher & Administrative Assistant in Pontypridd
✨Tip Number 1
Get to know the ins and outs of the Coroner’s Service. Familiarise yourself with their processes and terminology so you can speak confidently about them during interviews. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with the public and witnesses, it’s crucial to demonstrate your ability to communicate clearly and sensitively. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees of Rhondda Cynon Taf County Borough Council on LinkedIn. They might share insights that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it ensures your details go straight to the right people. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Court Usher & Administrative Assistant in Pontypridd
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Court Usher & Administrative Assistant role. Highlight any relevant experience, especially in customer service and administrative tasks, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with Rhondda Cynon Taf County Borough Council and how your skills align with the responsibilities of the role. Keep it professional but let your personality come through!
Showcase Your Communication Skills: Since this role requires excellent communication skills, make sure to demonstrate these in your application. Whether it’s through clear language in your CV or cover letter, we want to see that you can communicate effectively with various stakeholders.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Neway International Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Court Usher & Administrative Assistant. Familiarise yourself with the Coroner’s Service and its importance in handling inquests. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve had to explain complex information clearly or handle sensitive situations with care.
✨Demonstrate Your IT Proficiency
Be ready to discuss your experience with Microsoft Office and any other relevant IT systems. If you have experience with court recording systems or remote attendance tools like TEAMS, make sure to highlight that as it’s directly relevant to the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations in a court environment. Think about how you would manage a visitor's concerns or assist a witness during an inquest. Practising these scenarios can help you respond calmly and professionally.
