At a Glance
- Tasks: Provide rapid-response assistance to vulnerable adults and ensure their safety and well-being.
- Company: Join Bromley Council's dedicated team in a community-focused environment.
- Benefits: Competitive pay, flexible shifts, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for training and professional growth.
- Why this job: Be a hero in your community by supporting those in need every day.
- Qualifications: Experience in adult social care and a full UK driving licence required.
The predicted salary is between 11 - 16 £ per hour.
Neway International are seeking a Carelink Mobile Officer (Day Shifts) to join our client based with Bromley Council.
Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS
Hours: 35 per week
Rate:
- PAYE: £13.91 per hour
- Limited/Umbrella: £18.00 per hour
Work Pattern: Rota-based — 4–5 shifts over 7 days, including weekends. Shifts are 7 hours between 07:00 and 21:00. No remote working.
About the Client
Bromley Council’s Adult Services directorate delivers essential support to vulnerable adults across the borough. The Carelink service provides rapid-response assistance to residents using community alarm systems, ensuring safety, reassurance, and timely intervention. The team operates in a fast-paced, community-focused environment where professionalism, empathy, and quick decision-making are vital.
The Role
The Carelink Mobile Officer will provide an efficient, safe, and responsive service to users of the Community Alarm system. Working both independently and in pairs, you will respond to emergency calls, carry out welfare checks, assist with personal care where required, and ensure customers receive timely and appropriate support. This role is entirely community-based, requiring flexibility, confidence, and the ability to work calmly in emergency situations. You will also install alarm units, complete risk assessments, maintain accurate records, and liaise with a range of professionals and services.
Key Responsibilities
- Respond promptly to emergency alarm activations, assessing situations and taking appropriate action.
- Provide personal care in emergencies or when scheduled care services fail to attend.
- Ensure customer homes are secure and contact next of kin when required.
- Visit prospective customers to assess suitability for alarm installation and complete detailed biographies.
- Carry out environmental risk assessments for all new referrals.
- Install, demonstrate, and test alarm units, ensuring correct documentation and secure handling of keys.
- Make routine visits to check alarm equipment and update customer information.
- Maintain accurate records and notify the Control Centre of any changes to customer details.
- Liaise with care agencies, emergency services, GPs, district nurses, and other professionals.
- Provide support in emergency situations at the request of the Emergency Duty Social Worker.
- Promote the Carelink service and assist with community information sessions.
- Prepare handover information for incoming mobile officers.
- Participate in training, supervision, and team meetings.
- Ensure vehicles are roadworthy and report any faults or repairs.
- Adhere to the General Social Care Council code of conduct and service policies.
Candidate Requirements
- Previous moving and handling experience.
- Experience working in Adult Social Care or the wider care sector.
- Some knowledge of Care in the Community legislation.
- Must be a driver — full UK driving licence required (non-negotiable).
- Comfortable working to a rota including weekends.
- Ability to work independently and as part of a team.
- Strong communication skills and a calm approach in emergencies.
- Ability to empathise with elderly and vulnerable adults.
- Willingness to undertake relevant training.
- Home location must allow quick access to the Civic Centre.
- DBS required.
Carelink Mobile Officer (Day Shifts) in Orpington employer: Neway International Ltd
Neway International is an exceptional employer, offering a rewarding opportunity as a Carelink Mobile Officer within the supportive environment of Bromley Council. With a strong focus on community service, employees benefit from a collaborative work culture that prioritises professional development and training, ensuring that staff are well-equipped to provide vital support to vulnerable adults. The role not only offers competitive pay but also the chance to make a meaningful impact in the lives of residents, all while working in a dynamic and fulfilling setting.
StudySmarter Expert Advice🤫
We think this is how you could land Carelink Mobile Officer (Day Shifts) in Orpington
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Neway International Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Neway International Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Neway International Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Neway International Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Carelink Mobile Officer (Day Shifts) in Orpington
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Neway International Ltd:Before hitting send, make sure to tailor your application specifically to Neway International Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Neway International Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
