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For Companies At a Glance
- Tasks: Provide rapid-response assistance to vulnerable adults and ensure their safety and well-being.
- Company: Join Bromley Council's dedicated team in a community-focused environment.
- Benefits: Competitive pay, flexible shifts, and the chance to make a real difference.
- Why this job: Be a hero in your community by supporting those in need every day.
- Qualifications: Experience in adult social care and a full UK driving licence required.
- Other info: Dynamic role with opportunities for training and professional growth.
The predicted salary is between 11 - 16 £ per hour.
Neway International are seeking a Carelink Mobile Officer (Day Shifts) to join our client based with Bromley Council.
Location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS
Hours: 35 per week
Rate:
- PAYE: £13.91 per hour
- Limited/Umbrella: £18.00 per hour
Work Pattern: Rota-based — 4–5 shifts over 7 days, including weekends. Shifts are 7 hours between 07:00 and 21:00. No remote working.
About the Client
Bromley Council’s Adult Services directorate delivers essential support to vulnerable adults across the borough. The Carelink service provides rapid-response assistance to residents using community alarm systems, ensuring safety, reassurance, and timely intervention. The team operates in a fast-paced, community-focused environment where professionalism, empathy, and quick decision-making are vital.
The Role
The Carelink Mobile Officer will provide an efficient, safe, and responsive service to users of the Community Alarm system. Working both independently and in pairs, you will respond to emergency calls, carry out welfare checks, assist with personal care where required, and ensure customers receive timely and appropriate support. This role is entirely community-based, requiring flexibility, confidence, and the ability to work calmly in emergency situations. You will also install alarm units, complete risk assessments, maintain accurate records, and liaise with a range of professionals and services.
Key Responsibilities
- Respond promptly to emergency alarm activations, assessing situations and taking appropriate action.
- Provide personal care in emergencies or when scheduled care services fail to attend.
- Ensure customer homes are secure and contact next of kin when required.
- Visit prospective customers to assess suitability for alarm installation and complete detailed biographies.
- Carry out environmental risk assessments for all new referrals.
- Install, demonstrate, and test alarm units, ensuring correct documentation and secure handling of keys.
- Make routine visits to check alarm equipment and update customer information.
- Maintain accurate records and notify the Control Centre of any changes to customer details.
- Liaise with care agencies, emergency services, GPs, district nurses, and other professionals.
- Provide support in emergency situations at the request of the Emergency Duty Social Worker.
- Promote the Carelink service and assist with community information sessions.
- Prepare handover information for incoming mobile officers.
- Participate in training, supervision, and team meetings.
- Ensure vehicles are roadworthy and report any faults or repairs.
- Adhere to the General Social Care Council code of conduct and service policies.
Candidate Requirements
- Previous moving and handling experience.
- Experience working in Adult Social Care or the wider care sector.
- Some knowledge of Care in the Community legislation.
- Must be a driver — full UK driving licence required (non-negotiable).
- Comfortable working to a rota including weekends.
- Ability to work independently and as part of a team.
- Strong communication skills and a calm approach in emergencies.
- Ability to empathise with elderly and vulnerable adults.
- Willingness to undertake relevant training.
- Home location must allow quick access to the Civic Centre.
- DBS required.
Carelink Mobile Officer (Day Shifts) in Orpington employer: Neway International Ltd
Contact Detail:
Neway International Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carelink Mobile Officer (Day Shifts) in Orpington
✨Tip Number 1
Get to know the company! Research Bromley Council and their Carelink service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to emergency situations and personal care. We want you to feel confident and ready to showcase your skills and experience when it matters most!
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the team is like and what qualities they value most in a Carelink Mobile Officer. Plus, it might just give you an edge in the hiring process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Carelink Mobile Officer (Day Shifts) in Orpington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in adult social care and any moving and handling skills. We want to see how your background fits with the Carelink Mobile Officer role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting vulnerable adults and how your skills align with our community-focused approach. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Soft Skills: In this role, empathy and communication are key. Make sure to mention any experiences where you’ve had to stay calm under pressure or work as part of a team. We love seeing candidates who can connect with others and handle emergencies with grace!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at Bromley Council. Don’t miss out on this opportunity!
How to prepare for a job interview at Neway International Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Carelink Mobile Officer. Familiarise yourself with the Community Alarm system and the types of emergencies you might encounter. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Empathy
Since this role involves working with vulnerable adults, it's crucial to convey your empathy during the interview. Share examples from your past experiences where you've provided support or care, highlighting your ability to remain calm and compassionate in challenging situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills in emergencies. Think about how you would respond to various situations, such as an emergency alarm activation or a welfare check. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
