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- Tasks: Provide essential housing advice and support to prevent homelessness in a fast-paced environment.
- Company: Join Bexley’s Housing Services team making a real difference in the community.
- Benefits: Competitive pay, flexible work pattern, and the chance to help those in need.
- Why this job: Be part of a vital service that impacts lives and supports vulnerable residents.
- Qualifications: Knowledge of housing legislation and experience in delivering housing advice required.
- Other info: Opportunity for personal growth while working collaboratively with various stakeholders.
The predicted salary is between 40000 - 50000 £ per year.
Neway International are seeking Triage and Prevention Officers to join our client based with the London Borough of Bexley.
Location: Civic Offices, 2 Watling Street, Bexleyheath, Kent, DA6 7AT
Hours: 36 per week
Start Date: 13 April 2026
Duration: ongoing
Employment Type: Temporary
PAYE: £19.37 per hour
Limited/Umbrella: £25.22 per hour
Work Pattern: 2–3 days per week in the office.
About the Client: Bexley’s Housing Services team delivers statutory homelessness functions and provides advice, prevention and early intervention support to residents in housing need. The service works within a busy, high‑demand environment, ensuring compliance with housing legislation and delivering effective, customer‑focused outcomes.
The Role: The Triage and Prevention Officer will provide comprehensive housing advice, options and statutory homelessness support to residents. The role requires strong legislative knowledge, excellent assessment skills and the ability to manage a varied caseload in a fast‑paced environment. The postholder will triage new approaches, prevent homelessness where possible, and ensure all statutory duties are met in line with the Housing Act 1996, Homelessness Act 2002 and associated case law and guidance.
Key Responsibilities:
- Provide high‑quality housing advice, options and homelessness prevention support.
- Triage new approaches and assess eligibility, priority need, intentionality and local connection.
- Manage cases in line with statutory duties under Part VI and VII of the Housing Act 1996.
- Produce clear, accurate case notes and decision‑making records.
- Develop Personal Housing Plans and monitor progress with applicants.
- Work collaboratively with internal teams, landlords, support agencies and external partners.
- Maintain up‑to‑date knowledge of legislation, case law and statutory guidance.
Candidate Requirements:
- Strong, up‑to‑date knowledge of homelessness legislation, case law and Code of Guidance.
- Experience delivering housing advice, options and statutory homelessness services.
- Ability to manage a busy caseload and work effectively in a high‑pressure environment.
- Excellent communication, assessment and problem‑solving skills.
- Ability to produce clear, defensible written work.
Housing/Homeless Triage and Prevention Officer employer: Neway International Ltd
Contact Detail:
Neway International Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing/Homeless Triage and Prevention Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of homelessness legislation and case law. Be ready to discuss how you've handled similar situations in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, you're not just answering questions; you're demonstrating how you'd interact with clients and colleagues.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We keep our listings updated, and applying directly shows your enthusiasm for the position. Plus, it’s super easy to navigate!
We think you need these skills to ace Housing/Homeless Triage and Prevention Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Triage and Prevention Officer role. Highlight your experience with housing advice and your knowledge of homelessness legislation, as this will show us you’re a perfect fit for the job.
Showcase Your Skills: When writing your application, emphasise your assessment skills and ability to manage a varied caseload. We want to see how you can thrive in a fast-paced environment, so give us examples of how you've done this before!
Be Clear and Concise: We appreciate clear communication, so make sure your written work is easy to read and straight to the point. Use bullet points where necessary and avoid jargon to ensure your application stands out for all the right reasons.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Neway International Ltd
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and the Homelessness Act 2002. Being able to discuss these laws confidently will show that you’re serious about the role and understand the legal framework you'll be working within.
✨Showcase Your Assessment Skills
Prepare examples of how you've assessed cases in the past. Think about specific situations where your assessment led to successful outcomes for clients. This will demonstrate your ability to manage a varied caseload effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You’ll need to produce clear case notes and decision-making records, so showing that you can communicate well during the interview is key.
✨Collaborate and Connect
Be ready to discuss how you’ve worked with internal teams and external partners in previous roles. Highlighting your collaborative skills will show that you can work effectively in a busy environment and build relationships with stakeholders.