At a Glance
- Tasks: Lead a team, drive sales, and ensure an exceptional customer experience in our Long Eaton shop.
- Company: Join Rainbows Children’s Hospice, making a real difference for families in need.
- Benefits: Enjoy 27 days holiday, healthcare cashback, and fun staff events.
- Other info: Fixed term role with excellent career growth opportunities and a supportive work environment.
- Why this job: Be part of a mission to support children and families while developing your leadership skills.
- Qualifications: Retail management experience and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about customer service, thrive on challenges, and enjoy leading a team? Do you want to manage your own shop while making a real difference? If so, this could be the perfect role for you!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end‑of‑life support to over 750 Babies, Children, and Young People living with life‑limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
We are currently seeking an experienced Store Manager on a fixed term basis, to provide Maternity cover for our store in Long Eaton, Nottingham.
Location: 34 High Street, Long Eaton, Nottingham, NG10 1HY
Hours: 37.5 hours per week, working 5 out of 7 days on a rota basis
This is a fixed term position covering maternity leave for a maximum of 12 months.
About the role
As Shop Manager of our Long Eaton shop, you’ll play a key role in driving sales, leading a dedicated team of volunteers, and ensuring an exceptional customer experience. Some of the key responsibilities include (but are not limited to):
- Drive store performance and profitability by effectively managing sales, stock, and promotions
- Maximise donations and Gift Aid contributions
- Ensure a consistent flow of fresh, saleable stock
- Lead and motivate your team, collaborating with the E-commerce Manager to grow online sales via platforms like eBay and Depop
Essential Requirements
- Experience in a retail management environment
- Excellent leadership and management skills
- Excellent customer service skills with the ability to implement agreed standards of service in the store
- Ability to manage a diverse team with varying skill sets
- Experience in recruiting, training, and motivating volunteers
- Confidence in working towards financial targets and managing budgets
Our Benefits include:
- Eligibility to join blue light card discount scheme and Company Shop
- Healthcare Cashback plan
- Life Assurance
- 27 days holiday plus bank holidays
- Contributory pension scheme or Salary Sacrifice Pension Scheme
- Free access to an employee assistance programme
- Wellbeing support and access to Mental Health First Aiders
- Unofficial benefits: Fun events, All staff away days, Guest visitors
For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager.
To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team.
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years.
Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Shop Manager (Maternity Cover) - Long Eaton employer: Newark
At Rainbows Children’s Hospice, we pride ourselves on being an exceptional employer that values passion and dedication in our team. Located in Long Eaton, our shop manager role offers a unique opportunity to lead a committed team while making a significant impact on the lives of children and families in need. With a supportive work culture, comprehensive benefits including generous holiday allowance, healthcare cashback plans, and opportunities for personal growth, we ensure our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager (Maternity Cover) - Long Eaton
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Shop Manager (Maternity Cover) - Long Eaton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Newark:Don’t forget to personalise your application for Newark! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Newark
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Newark offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Newark and contribute positively during your temporary stint.
