At a Glance
- Tasks: Assist in managing furniture collection and delivery while providing excellent customer service.
- Company: Join Rainbows Children’s Hospice, making a difference in the community.
- Benefits: Competitive salary, 27 days holiday, life assurance, and wellbeing support.
- Other info: Flexible hours with opportunities for extra shifts and career growth.
- Why this job: Be part of a team that supports families and brightens lives.
- Qualifications: Full driving licence, experience with commercial vans, and strong customer service skills.
The predicted salary is between 9524 - 9524 £ per year.
Are you an experienced commercial van driver looking for your next exciting challenge? Do you enjoy being part of a team, solving problems on the go, and making a real difference in your local community? If so, we’d love to hear from you!
Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.
As part of our growth, we’re excited to have opened our first Rainbows’ Furniture, Fashion and Donation Store in Shepshed! This store is a larger store than our existing boutiques and we’re now recruiting an Assistant Furniture Delivery Service Manager to help oversee the collection and delivery of donated furniture and stock from customers’ homes and local businesses.
Location: Joining Unit to Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN. Due to the requirements of this role, you will be driving around the East Midlands, covering Leicestershire, Nottinghamshire, Derbyshire, Northamptonshire and Lincolnshire, therefore, a full driving license is essential.
15 hours per week, working 2 out of 7 days (Wednesdays and Fridays) - £9,524 per annum. There will also be a requirement for occasional extra cover for holidays, sickness etc.
About the role:
- Assist in managing the collection and delivery of donated stock from customers and businesses to support store sales and profit targets.
- Take responsibility for the company van’s upkeep and deliver exceptional customer service both on-site and off.
- Some of the key responsibilities include (but not limited to):
- Deliver and collect furniture/stock professionally
- Support the Furniture Delivery Service Manager with planning collections, managing volunteers, and van maintenance
- Collect and distribute corporate stock as needed
- Generate stock via social media following Rainbows’ guidelines
- Report incidents and van damage promptly
- Assess stock condition and communicate with customers
- Promote and process Gift Aid donations
- Ensure correct loading and delivery of stock
- Assist with moving and displaying furniture to maximise sales
- Drive vehicles safely and follow the Highway Code
- Promote the store and engage with the local community
- Keep the van clean and tidy
- Carry out PAT testing and furniture assembly (training provided)
Further responsibilities can be found by downloading the Job Description.
Excellent customer service skills with the ability to implement agreed standards of service with delivery and collection service and instore.
The ability to recruit, train and motivate volunteers. Able to manage logistics of delivery service.
Driving licence required. Experience of driving a commercial van. Previous experience in a retail environment. Experience of carrying and lifting furniture. Experience of managing customer-facing delivery service.
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
- Eligibility to join blue light card discount scheme and Company Shop.
- Life Assurance.
- 27 days holiday pro rated plus bank holiday allowance but expectation to work bank holidays in this role.
- Contributory pension scheme or Salary Sacrifice Pension Scheme.
- Free access to an employee assistance programme.
- Wellbeing support and access to Mental Health First Aiders.
For further information about this role and the responsibilities please contact Ben Wright, Retail Area Manager, on ben.wright@rainbows.co.uk.
To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at recruitment@rainbows.co.uk.
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.
Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Assistant Furniture Delivery Service Manager in Shepshed employer: Newark
At Rainbows Children’s Hospice, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters teamwork and personal growth, offering employees opportunities to develop their skills while contributing to a vital cause. Located in Shepshed, our new Furniture, Fashion and Donation Store provides a unique chance to engage with the local community, all while enjoying generous benefits such as 27 days of holiday, life assurance, and access to wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Furniture Delivery Service Manager in Shepshed
✨Tip Number 1
Get to know the company! Research Rainbows Children’s Hospice and their mission. When you understand their values, you can tailor your conversations during interviews to show how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to delivery services and customer care. Think about your past experiences and how they relate to the role of Assistant Furniture Delivery Service Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Rainbows.
We think you need these skills to ace Assistant Furniture Delivery Service Manager in Shepshed
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your experience as a commercial van driver in your application. We want to see how your driving skills can contribute to our mission at Rainbows Children’s Hospice.
Customer Service is Key:Since this role involves interacting with customers, share examples of your excellent customer service skills. We love candidates who can make a positive impact on our community!
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication that gets to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Newark
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the responsibilities of an Assistant Furniture Delivery Service Manager, especially around logistics and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your skills in driving, managing deliveries, and providing excellent customer service. Think about times when you solved problems on the go or made a positive impact in your community—these stories will resonate well with the interviewers.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the store's goals, or how they engage with the local community. This shows that you’re not just looking for any job, but that you’re keen to be part of their mission at Rainbows Children’s Hospice.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The team is looking for someone who fits well with their culture, so being genuine and approachable can make a big difference. Plus, it’ll help you feel more relaxed during the interview!
