At a Glance
- Tasks: Support the Shop Manager in running a vibrant store and driving sales.
- Company: Join Rainbows Children's Hospice, making a difference for local families.
- Benefits: Enjoy competitive pay, healthcare cashback, and 27 days annual leave.
- Other info: Flexible hours with opportunities for personal growth and wellbeing support.
- Why this job: Be part of a supportive team and create a positive impact in your community.
- Qualifications: Retail management experience and excellent customer service skills required.
The predicted salary is between 10000 - 10000 £ per year.
4 Foundry Walk, Daventry NN11 4PN
£10,000 per annum
15 hours per week (2 days out of 7 on a rota basis)
Lead with purpose. Support with passion. Help raise vital funds for local children and families. Are you working in retail and ready for your next exciting challenge? Do you enjoy working as part of a supportive team, solving problems, and making a real impact in your community? If so, we’d love to hear from you!
About Rainbows
At Rainbows Children's Hospice, we provide specialist palliative and end-of-life care to more than 750 babies, children and young people with life-shortening conditions across the East Midlands. We're here to brighten short lives and support families when they need us most.
About the Role
As Assistant Shop Manager, you'll support the Shop Manager with the day-to-day running of the store, taking the lead when required. You'll help drive sales, maximise donations, deliver outstanding customer service, and ensure the store remains welcoming, professional and well-presented.
Key responsibilities include:
- Supporting the achievement of income and profit targets
- Assisting with promotional and seasonal campaigns
- Maximising donations and maintaining a consistent flow of saleable stock
- Promoting Gift Aid in line with targets and procedures
- Monitoring stock turnover and supporting furniture sourcing
- Contributing to the effective coordination of collection and delivery services
What We're Looking For
Essential:
- Experience in a retail management environment
- Excellent customer service and communication skills
- Ability to motivate and support a diverse team
- Confidence working towards financial targets and budgets
Desirable:
- Experience of working with volunteers
What We Offer
- Blue Light Card eligibility and Company Shop membership
- Healthcare Cashback Plan
- Life Assurance
- 27 days annual leave plus bank holiday allowance
- Contributory or Salary Sacrifice Pension Scheme
- Employee Assistance Programme
- Wellbeing support and Mental Health First Aiders
- Staff events, away days and other informal benefits
For an informal discussion, please contact Ben Wright, Retail Area Manager, at Ben.Wright@rainbows.co.uk. Please note: This role is subject to a Basic DBS check and pre-employment screening, including five years' employment references. We reserve the right to close this vacancy early if sufficient applications are received.
Assistant Shop Manager - Daventry employer: Newark
Newark is an excellent employer, offering a rewarding opportunity for a Store Manager in Shepshed. With a strong focus on community impact, employees benefit from a supportive work culture that prioritises personal growth and development, alongside competitive benefits like a generous holiday allowance and pension scheme. Join us to make a meaningful difference while advancing your career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager - Daventry
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Newark, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager - Daventry
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Newark that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Newark will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Newark and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Newark
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Newark, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Newark!
