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- Tasks: Manage tenancies, support tenants, and drive community engagement.
- Company: Join Newark and Sherwood District Council, dedicated to community impact.
- Benefits: Competitive salary, generous leave, hybrid working, and health cashback plan.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in social housing and strong communication skills required.
- Other info: Flexible work options and a supportive, inclusive environment.
The predicted salary is between 26700 - 29000 £ per year.
To work in areas across Newark and Sherwood District with Castle House, Newark as office base and Boughton, (Nr Ollerton) Nottinghamshire. Appointment to this role is subject to a Basic DBS check.
Are you passionate about making a difference in your community? Newark and Sherwood District Council is seeking a dedicated Tenancy Officer to join our team.
Why work for Newark and Sherwood District Council?
- Service Delivery: Be part of a team that places tenants at the core of everything, driving tenant engagement and participation in all service delivery.
- Competitive Benefits: Enjoy a competitive salary, enrolment in the local government pension scheme, and a generous annual leave entitlement starting at 26 days pro rata, increasing with service.
- Work-Life Balance: Benefit from free car parking (until June 2026), family-friendly benefits, flexi-time, hybrid working, and 1 day of paid volunteering leave.
- Health & Wellness: Take advantage of a funded health cashback plan, employee benefits platform, and affordable gym membership at just £10/month.
Your role will involve:
- Managing a range of tenancy duties including creation, enforcement, and sustainability.
- Serving as the primary liaison between tenants and the Council.
- Addressing breaches of tenancy and collaborating with Senior Housing Officers on resolutions.
- Assisting tenants in maintaining their tenancies.
- Taking enforcement action where it is unavoidable.
- Encouraging tenant involvement in engagement activities to amplify their voices.
- Building relationships with partner agencies to connect tenants with essential services.
- Working in the community which includes Community Partnership Hubs.
What are we looking for in successful candidates?
- Proven experience in social housing.
- A relevant level 4 qualification.
- In-depth knowledge of current housing issues and legislation.
- Excellent communication skills.
- Effective organisation and prioritisation skills.
- Effective conflict management skills.
- The ability to provide a high level of customer care.
- Community development experience would be beneficial.
Due to the nature of the role, you must also have access to a vehicle to enable you to travel around the district.
Join us and make a lasting impact in the lives of our tenants.
For an informal chat, or more information, please contact Lauren Sherwood, Senior Housing Officer or Chris Garlick, Senior Housing Officer.
Closing Date: 1 March 2026
Interview Date: 12 March 2026
As an employer, we promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce. Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined under the Equality Act 2010) will be guaranteed an interview provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specification on their application form.
Tenancy Officer in Newark on Trent employer: Newark and Sherwood District Council
Contact Detail:
Newark and Sherwood District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Officer in Newark on Trent
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with current Tenancy Officers. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Newark and Sherwood District Council, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your passion for community service.
✨Tip Number 3
Show off your skills! Bring examples of your past work in social housing to the table. Whether it’s managing tenancies or resolving conflicts, having real-life stories will help you stand out as a candidate who can make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making an impact in the community.
We think you need these skills to ace Tenancy Officer in Newark on Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Tenancy Officer. We want to see how you can make a difference in our community, so don’t hold back on showcasing your relevant skills and experiences!
Showcase Your Communication Skills: As a Tenancy Officer, excellent communication is key. Use your application to demonstrate your ability to engage with tenants and resolve conflicts. We love seeing examples of how you've effectively communicated in past roles!
Highlight Your Community Involvement: We’re looking for someone who’s passionate about community development. If you have experience working with local organisations or engaging with residents, make sure to include that in your application. It shows us you’re committed to making a positive impact!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Newark and Sherwood District Council
✨Know Your Stuff
Make sure you brush up on current housing issues and legislation. Being well-versed in these topics will not only show your expertise but also demonstrate your passion for the role of Tenancy Officer.
✨Showcase Your Communication Skills
As a Tenancy Officer, you'll need to communicate effectively with tenants and partner agencies. Prepare examples of how you've successfully managed conflicts or built relationships in the past to highlight your skills.
✨Demonstrate Community Engagement
Since this role involves working closely with the community, think of specific instances where you've encouraged tenant involvement or participated in community development. This will show your commitment to making a difference.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced by the council, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.