At a Glance
- Tasks: Coordinate and investigate housing-related complaints while driving service improvements.
- Company: Join Newark and Sherwood District Council, a community-focused organisation.
- Benefits: Enjoy hybrid work, competitive benefits, and opportunities for personal growth.
- Other info: Dynamic role with a focus on learning and development.
- Why this job: Make a real difference in people's lives by improving housing services.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Newark and Sherwood District Council is seeking a Housing Complaints and Improvement Officer to co-ordinate and investigate housing-related complaints. This role requires the candidate to manage a caseload of customer complaints, ensuring adherence to standards and capturing learning for service improvements.
The ideal candidate will have experience in customer service, excellent communication skills, and necessary qualifications. The position offers a hybrid work arrangement along with various employee benefits.
Housing Complaints & Service Improvement Lead (Hybrid) employer: Newark and Sherwood District Council
Newark and Sherwood District Council is an excellent employer, offering a supportive work culture that values employee contributions and fosters professional growth. With a hybrid work arrangement, employees enjoy flexibility while benefiting from comprehensive training and development opportunities, making it an ideal place for those seeking meaningful and rewarding careers in public service.
Contact Details:
Newark and Sherwood District Council Recruitment Team
