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- Tasks: Assess housing applications and provide practical advice to applicants.
- Company: Join a friendly, ambitious Council dedicated to serving the community.
- Benefits: Enjoy flexible working, generous leave, and health benefits.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing advice and strong communication skills required.
- Other info: Be part of a supportive team with great career growth opportunities.
The predicted salary is between 22600 - 25000 £ per year.
Housing Services
Fixed Term Contract for 18 months
Full Time 37 hours per week
NS6 £26,824 to £28,142 per annum, pay award pending
We are looking for a Housing Choice Advisor to join a busy and friendly team. In this role, you will be responsible for assessing housing applications in accordance with the Council’s allocation policy and relevant housing legislation, while delivering a responsive frontline service that offers clear and practical housing advice. You will review and update assessments as circumstances change, ensuring decisions remain accurate and fair.
A key part of the job involves identifying vulnerable applicants, offering appropriate assistance, and signposting to specialist support services where needed. You will also contribute to the smooth running of the team by providing administrative support and maintaining an up‑to‑date understanding of housing law, policy developments, and best practice.
We are seeking a candidate with proven experience in providing housing advice to the public and the ability to work confidently within established policies, procedures, and legislation. Strong communication skills are essential, including the tact, diplomacy, empathy, and patience needed to support a diverse range of applicants. The ideal person will be proficient in Microsoft Office, work effectively as part of a team, and demonstrate excellent organisational skills with the ability to manage workloads and meet deadlines.
We’re an ambitious, forward‑thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.
We offer:
- Enrolment in the career average local government pension scheme.
- Flexi scheme.
- Hybrid working.
- A generous annual leave entitlement that increases with service.
- Family‑friendly benefits.
- One day’s paid volunteering leave.
- Lifestyle benefits platform.
- Funded health cash plan.
- Free car parking to June 2026.
- £10 a month gym membership at one of our four gyms in the district.
You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.
For an informal chat or more information, please contact Tanya Venables, Senior Housing Choice Officer on 01636 655532.
As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce. Veterans/family of forces/ex‑forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.
Closing Date: 6 March 2026
Interview: 17 March 2026
Housing Choice Advisor employer: Newark and Sherwood District Council
Contact Detail:
Newark and Sherwood District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Choice Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Council’s values and recent initiatives. Show us that you’re not just interested in the role but also in being part of our community-focused culture. Tailor your answers to reflect how you align with our mission.
✨Tip Number 3
Practice your communication skills! As a Housing Choice Advisor, you’ll need to demonstrate empathy and patience. Role-play common scenarios with friends or family to build your confidence in handling diverse applicant needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and contributing to our goals.
We think you need these skills to ace Housing Choice Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing advice and your understanding of relevant legislation. We want to see how your skills align with the role of Housing Choice Advisor, so don’t hold back!
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to convey information clearly and empathetically. Share examples where you've successfully supported diverse applicants in the past.
Highlight Teamwork and Organisation: We love a team player! Mention any experiences where you’ve worked collaboratively and managed workloads effectively. This will show us that you can contribute to our friendly team dynamic while keeping everything organised.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Newark and Sherwood District Council
✨Know Your Housing Legislation
Familiarise yourself with the relevant housing legislation and the Council’s allocation policy. This will not only help you answer questions confidently but also demonstrate your commitment to understanding the role.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong communication skills, especially in situations requiring tact and empathy. Think of scenarios where you've successfully supported diverse applicants or resolved conflicts.
✨Demonstrate Team Spirit
Be ready to discuss how you work effectively as part of a team. Share experiences where you contributed to team success or helped maintain a positive working environment, as this aligns with the Council's values.
✨Stay Organised and Manage Your Time
Prepare to talk about your organisational skills and how you manage workloads. Consider discussing specific tools or methods you use to stay on top of tasks, especially in a busy environment like housing services.