At a Glance
- Tasks: Help fashion brands use AI in their design workflows and run tailored demos.
- Company: Join a cutting-edge AI design platform transforming the fashion industry.
- Benefits: Remote work, flexible hours, and a chance to shape the future of fashion.
- Other info: Opportunity for growth in a startup environment with a creative team.
- Why this job: Combine your passion for fashion with innovative AI technology in a dynamic role.
- Qualifications: Experience in fashion design or customer success; strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
About NewArc
NewArc is an end-to-end AI design platform for fashion. Customers use NewArc from early concept exploration and design development through to final product storytelling and presentation. We work with fashion brands, retailers, footwear, accessories, and product development teams.
We are looking for someone who can help our prospects and customers understand how to use NewArc in their real design workflow.
About the role
This is a customer-facing role for someone who understands fashion, design, product development, or creative workflows, and is excited about AI. You will help prepare and run tailored demos, onboard new customers, support proof-of-concept projects, and run office hours with design teams. This is not a sales role. It is a practical role at the intersection of fashion, design, AI, customer success, and workflow consulting. You will work closely with the founder and gradually take over more of the customer-facing workflow.
What you will do
- Research prospective customers before demos.
- Prepare tailored demo plans for different categories, such as fashion, footwear, bags, accessories, or homeware.
- Create or prepare demo assets, prompts, workflows, and examples.
- Join and eventually run customer demos.
- Help customers understand how NewArc can fit into their design process.
- Support proof-of-concept projects.
- Run discovery calls, onboarding sessions, office hours, and review workshops.
- Answer customer questions and help them get better results from the platform.
- Monitor customer usage and spot adoption risks or expansion opportunities.
- Turn repeated customer questions into reusable guides, workflows, and demo materials.
- Share customer feedback with the product team.
What we are looking for
You may be a good fit if you have experience in one or more of these areas:
- Fashion design
- Product development
- Accessories, footwear, bags, apparel, or homeware
- Fashion technology
- Design operations
- Creative workflow consulting
- Customer success or onboarding for creative/fashion software
- PLM, CLO3D, Browzwear, or similar tools
What matters most
We are looking for someone who is:
- Visually sharp and able to judge whether an image looks good, realistic, and relevant
- Comfortable speaking with designers, design leads, and product teams
- Organised and reliable
- Good at preparing before customer calls
- Clear in writing and follow-up
- Practical and hands-on
- Able to explain software in simple language
- Interested in how fashion teams actually work
- Comfortable working in a startup environment
What success looks like
After the first few months, you should be able to:
- Prepare a tailored demo for a new prospect with limited support
- Understand a customer’s design workflow and suggest relevant NewArc use cases
- Run onboarding or office hours calls confidently
- Help customers get better results from the platform
- Keep proof-of-concept projects organised and moving forward
Nice to have
- Experience working with fashion brands or retailers.
- Experience training teams or running workshops.
- Experience with AI image tools.
- Experience in SaaS, customer success, pre-sales, or implementation.
- Experience working remotely with customers across different time zones.
Working style
This is a remote role, but strong overlap with UK working hours is important. Some calls may be with customers in the US, so occasional later calls may be required.
Probation
The role includes a 3-month probation period. During this time, we will assess role fit, customer-facing ability, product understanding, organisation, and ability to take ownership of demos, onboarding, and proof-of-concept support.
How to apply
Please send:
- Your CV
- A short note explaining why this role is interesting to you
- Any relevant examples of fashion, design, customer-facing, training, or technology work you have done
Fashion AI Design Consultant (Remote, UK/Europe) in Woking employer: NewArc
At NewArc, we pride ourselves on being an innovative employer that champions creativity and collaboration in the fashion tech space. Our remote work culture fosters flexibility and inclusivity, allowing you to thrive while working closely with passionate professionals who are dedicated to transforming the design process through AI. With ample opportunities for personal and professional growth, you'll be empowered to make a meaningful impact in the fashion industry from the comfort of your own home.
StudySmarter Expert Advice🤫
We think this is how you could land Fashion AI Design Consultant (Remote, UK/Europe) in Woking
✨Tip Number 1
Do your homework! Before any demo or call, research the prospective customer. Understand their brand, their design process, and what challenges they might face. This way, we can tailor our approach and show them exactly how NewArc fits into their workflow.
✨Tip Number 2
Practice makes perfect! Run through your demos and onboarding sessions with a friend or colleague first. This will help us refine our delivery and ensure we’re clear and engaging when speaking with customers.
✨Tip Number 3
Be proactive in communication! After every call or demo, follow up with a summary of what was discussed and any next steps. This shows our commitment to helping them succeed and keeps the conversation going.
✨Tip Number 4
Leverage our website! When applying for this role, make sure to highlight any relevant experience directly on our platform. It’s a great way to showcase your skills and passion for fashion and AI design.
We think you need these skills to ace Fashion AI Design Consultant (Remote, UK/Europe) in Woking
Some tips for your application 🫡
Craft a Compelling CV:Your CV is your first impression, so make it count! Highlight your experience in fashion design, product development, or any relevant tech skills. Tailor it to show how your background aligns with the role at NewArc.
Write a Personal Note:In your short note, let us know why this role excites you! Share your passion for fashion and AI, and how you see yourself fitting into our team. Be genuine and let your personality shine through.
Showcase Relevant Work:If you've got examples of your work in fashion, design, or customer-facing roles, don’t hold back! Include links or attachments that demonstrate your skills and creativity. We love seeing what you can do!
Apply Through Our Website:Make sure to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. We can’t wait to see your application!
How to prepare for a job interview at NewArc
✨Know Your Stuff
Before the interview, dive deep into NewArc's platform and understand its features. Familiarise yourself with how it integrates into various design workflows in fashion, footwear, and accessories. This will help you speak confidently about how you can assist customers in using the platform effectively.
✨Tailor Your Approach
Prepare to discuss specific examples of how you've helped customers in similar roles. Think about how you can tailor your demo plans for different categories. Show that you can adapt your approach based on the unique needs of each customer, which is crucial for this role.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice explaining complex concepts in simple terms. Be ready to demonstrate your ability to communicate clearly and effectively, whether it's during a mock demo or answering questions about your experience.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage multiple projects or customer interactions. Prepare a few examples of how you've kept things moving forward in past roles, especially in fast-paced environments. This will show that you're reliable and can handle the demands of a startup.
