At a Glance
- Tasks: Help fashion brands use AI in their design workflows and run tailored demos.
- Company: Join NewArc, a cutting-edge AI design platform for the fashion industry.
- Benefits: Remote work, flexible hours, and a chance to shape the future of fashion design.
- Other info: Work in a dynamic startup environment with growth opportunities.
- Why this job: Combine your passion for fashion and AI while making a real impact.
- Qualifications: Experience in fashion design or customer success is a plus.
The predicted salary is between 40000 - 50000 € per year.
About NewArc
NewArc is an end-to-end AI design platform for fashion. Customers use NewArc from early concept exploration and design development through to final product storytelling and presentation. We work with fashion brands, retailers, footwear, accessories, and product development teams. We are looking for someone who can help our prospects and customers understand how to use NewArc in their real design workflow.
About the role
This is a customer-facing role for someone who understands fashion, design, product development, or creative workflows, and is excited about AI. You will help prepare and run tailored demos, onboard new customers, support proof-of-concept projects, and run office hours with design teams. This is not a sales role. It is a practical role at the intersection of fashion, design, AI, customer success, and workflow consulting. You will work closely with the founder and gradually take over more of the customer-facing workflow.
What you will do
- Research prospective customers before demos.
- Prepare tailored demo plans for different categories, such as fashion, footwear, bags, accessories, or homeware.
- Create or prepare demo assets, prompts, workflows, and examples.
- Join and eventually run customer demos.
- Help customers understand how NewArc can fit into their design process.
- Support proof-of-concept projects.
- Run discovery calls, onboarding sessions, office hours, and review workshops.
- Answer customer questions and help them get better results from the platform.
- Monitor customer usage and spot adoption risks or expansion opportunities.
- Turn repeated customer questions into reusable guides, workflows, and demo materials.
- Share customer feedback with the product team.
What we are looking for
You may be a good fit if you have experience in one or more of these areas:
- Fashion design
- Product development
- Accessories, footwear, bags, apparel, or homeware
- Fashion technology
- Design operations
- Creative workflow consulting
- Customer success or onboarding for creative/fashion software
- PLM, CLO3D, Browzwear, or similar tools
What matters most
We are looking for someone who is:
- Visually sharp and able to judge whether an image looks good, realistic, and relevant
- Comfortable speaking with designers, design leads, and product teams
- Organised and reliable
- Good at preparing before customer calls
- Clear in writing and follow-up
- Practical and hands-on
- Able to explain software in simple language
- Interested in how fashion teams actually work
- Comfortable working in a startup environment
What success looks like
After the first few months, you should be able to:
- Prepare a tailored demo for a new prospect with limited support
- Understand a customer’s design workflow and suggest relevant NewArc use cases
- Run onboarding or office hours calls confidently
- Help customers get better results from the platform
- Keep proof-of-concept projects organised and moving forward
Nice to have
- Experience working with fashion brands or retailers.
- Experience training teams or running workshops.
- Experience with AI image tools.
- Experience in SaaS, customer success, pre-sales, or implementation.
- Experience working remotely with customers across different time zones.
Working style
This is a remote role, but strong overlap with UK working hours is important. Some calls may be with customers in the US, so occasional later calls may be required.
Probation
The role includes a 3-month probation period. During this time, we will assess role fit, customer-facing ability, product understanding, organisation, and ability to take ownership of demos, onboarding, and proof-of-concept support.
How to apply
Please send:
- Your CV
- A short note explaining why this role is interesting to you
- Any relevant examples of fashion, design, customer-facing, training, or technology work you have done
Fashion AI Design Consultant (Remote, UK/Europe) employer: NewArc
At NewArc, we pride ourselves on being an innovative employer that champions creativity and collaboration in the fashion tech space. Our remote work culture fosters flexibility and inclusivity, allowing you to thrive while working closely with passionate professionals who are dedicated to transforming the design process through AI. With ample opportunities for personal and professional growth, you'll be empowered to make a meaningful impact in the fashion industry from the comfort of your own home.
StudySmarter Expert Advice🤫
We think this is how you could land Fashion AI Design Consultant (Remote, UK/Europe)
✨Tip Number 1
Do your homework! Before any demo or call, research the prospective customer. Understand their brand, their design process, and what challenges they might face. This will help us tailor our approach and show them exactly how NewArc can fit into their workflow.
✨Tip Number 2
Practice makes perfect! Prepare tailored demo plans and assets that resonate with different categories like fashion or accessories. The more we rehearse, the more confident we’ll be when it’s time to present. Plus, it shows our commitment to helping them succeed!
✨Tip Number 3
Engage with customers! During onboarding and office hours, ask questions and listen actively. This not only helps us understand their needs better but also builds a strong relationship. Remember, it’s all about making them feel supported and valued.
✨Tip Number 4
Follow up like a pro! After demos or calls, send clear and concise follow-up messages. Summarise key points, share additional resources, and invite further questions. This keeps the conversation going and shows we’re dedicated to their success with NewArc.
We think you need these skills to ace Fashion AI Design Consultant (Remote, UK/Europe)
Some tips for your application 🫡
Craft a Compelling CV:Make sure your CV is tailored to highlight your experience in fashion, design, and customer success. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or tools you've used!
Write a Personal Note:In your short note, let us know why this role excites you! Share your passion for fashion and AI, and how you envision contributing to NewArc. A personal touch goes a long way in making your application stand out.
Showcase Your Work:If you have any examples of your previous work in fashion, design, or customer-facing roles, include them! We love seeing real-life applications of your skills, so don’t hesitate to share your best pieces.
Apply Through Our Website:Remember to apply through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NewArc
✨Know Your Stuff
Before the interview, dive deep into NewArc's platform and understand how it fits into the fashion design workflow. Familiarise yourself with the types of customers they serve and think about how you can help them use the platform effectively.
✨Tailor Your Approach
Prepare specific examples from your past experience that relate to the role. Think about how you've helped customers in similar situations or how you've used AI in design. This will show that you can bring valuable insights to the table.
✨Practice Makes Perfect
Run through potential demo scenarios and customer questions with a friend or mentor. Being able to explain complex concepts in simple terms is key, so practice articulating your thoughts clearly and confidently.
✨Show Your Passion
Let your enthusiasm for fashion and AI shine through during the interview. Share your ideas on how these two fields intersect and how you envision helping customers succeed with NewArc. A genuine passion can set you apart!
