At a Glance
- Tasks: Help fashion brands use AI in their design workflows and run tailored demos.
- Company: Join NewArc, a cutting-edge AI design platform for the fashion industry.
- Benefits: Remote work, flexible hours, and a chance to shape the future of fashion design.
- Other info: Work in a dynamic startup environment with growth opportunities.
- Why this job: Combine your passion for fashion and AI while making a real impact.
- Qualifications: Experience in fashion design or customer success is a plus.
The predicted salary is between 40000 - 50000 € per year.
About NewArc
NewArc is an end-to-end AI design platform for fashion. Customers use NewArc from early concept exploration and design development through to final product storytelling and presentation. We work with fashion brands, retailers, footwear, accessories, and product development teams. We are looking for someone who can help our prospects and customers understand how to use NewArc in their real design workflow.
About the role
This is a customer-facing role for someone who understands fashion, design, product development, or creative workflows, and is excited about AI. You will help prepare and run tailored demos, onboard new customers, support proof-of-concept projects, and run office hours with design teams. This is not a sales role. It is a practical role at the intersection of fashion, design, AI, customer success, and workflow consulting. You will work closely with the founder and gradually take over more of the customer-facing workflow.
What you will do
- Research prospective customers before demos.
- Prepare tailored demo plans for different categories, such as fashion, footwear, bags, accessories, or homeware.
- Create or prepare demo assets, prompts, workflows, and examples.
- Join and eventually run customer demos.
- Help customers understand how NewArc can fit into their design process.
- Support proof-of-concept projects.
- Run discovery calls, onboarding sessions, office hours, and review workshops.
- Answer customer questions and help them get better results from the platform.
- Monitor customer usage and spot adoption risks or expansion opportunities.
- Turn repeated customer questions into reusable guides, workflows, and demo materials.
- Share customer feedback with the product team.
What we are looking for
You may be a good fit if you have experience in one or more of these areas:
- Fashion design
- Product development
- Accessories, footwear, bags, apparel, or homeware
- Fashion technology
- Design operations
- Creative workflow consulting
- Customer success or onboarding for creative/fashion software
- PLM, CLO3D, Browzwear, or similar tools
What matters most
We are looking for someone who is:
- Visually sharp and able to judge whether an image looks good, realistic, and relevant
- Comfortable speaking with designers, design leads, and product teams
- Organised and reliable
- Good at preparing before customer calls
- Clear in writing and follow-up
- Practical and hands-on
- Able to explain software in simple language
- Interested in how fashion teams actually work
- Comfortable working in a startup environment
What success looks like
After the first few months, you should be able to:
- Prepare a tailored demo for a new prospect with limited support
- Understand a customer’s design workflow and suggest relevant NewArc use cases
- Run onboarding or office hours calls confidently
- Help customers get better results from the platform
- Keep proof-of-concept projects organised and moving forward
Nice to have
- Experience working with fashion brands or retailers.
- Experience training teams or running workshops.
- Experience with AI image tools.
- Experience in SaaS, customer success, pre-sales, or implementation.
- Experience working remotely with customers across different time zones.
Working style
This is a remote role, but strong overlap with UK working hours is important. Some calls may be with customers in the US, so occasional later calls may be required.
Probation
The role includes a 3-month probation period. During this time, we will assess role fit, customer-facing ability, product understanding, organisation, and ability to take ownership of demos, onboarding, and proof-of-concept support.
How to apply
Please send:
- Your CV
- A short note explaining why this role is interesting to you
- Any relevant examples of fashion, design, customer-facing, training, or technology work you have done
Fashion AI Design Consultant (Remote, UK/Europe) in Altrincham employer: NewArc
At NewArc, we pride ourselves on being an innovative employer that champions creativity and collaboration in the fashion tech space. Our remote work culture fosters flexibility and inclusivity, allowing you to thrive while working closely with passionate professionals who are dedicated to transforming the design process through AI. With ample opportunities for personal and professional growth, you'll be empowered to make a meaningful impact in the fashion industry from the comfort of your own home.
StudySmarter Expert Advice🤫
We think this is how you could land Fashion AI Design Consultant (Remote, UK/Europe) in Altrincham
✨Tip Number 1
Do your homework! Before any demo or call, research the prospective customer. Understand their brand, their design process, and what challenges they might face. This will help us tailor our approach and show them exactly how NewArc can fit into their workflow.
✨Tip Number 2
Practice makes perfect! Prepare tailored demo plans and rehearse them. The more comfortable we are with the material, the better we can engage with customers. Plus, it shows that we’re organised and reliable, which is key in this role.
✨Tip Number 3
Be a great listener! During calls, pay attention to customer feedback and questions. This not only helps us address their needs but also allows us to create reusable guides and workflows for future use. It’s all about building that relationship!
✨Tip Number 4
Don’t forget to follow up! After demos or onboarding sessions, send a quick recap email. This keeps the conversation going and shows that we care about their success. Plus, it’s a great opportunity to share additional resources or answer any lingering questions.
We think you need these skills to ace Fashion AI Design Consultant (Remote, UK/Europe) in Altrincham
Some tips for your application 🫡
Craft a Compelling CV:Make sure your CV is tailored to highlight your experience in fashion, design, and customer success. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or tools you've used!
Write a Personal Note:In your short note, let us know why this role excites you! Be genuine and specific about what draws you to NewArc and how you see yourself contributing to our mission in the fashion AI space.
Showcase Your Work:If you have any examples of your previous work related to fashion, design, or technology, include them! We love seeing how you’ve applied your skills in real-world scenarios, so make it easy for us to understand your impact.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NewArc
✨Know Your Stuff
Before the interview, dive deep into NewArc's platform and understand how it integrates with fashion design workflows. Familiarise yourself with the latest trends in fashion technology and be ready to discuss how AI can enhance design processes.
✨Tailor Your Approach
Just like you would prepare a tailored demo for a customer, think about how you can tailor your responses during the interview. Highlight your relevant experience in fashion design or customer success, and be prepared to share specific examples that showcase your skills.
✨Show Your Passion
This role is all about excitement for fashion and AI. Make sure to express your enthusiasm for the industry and how you see yourself contributing to NewArc's mission. Share any personal projects or experiences that demonstrate your passion for design and technology.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This shows your interest in the role and helps you understand how NewArc operates. Inquire about their customer success strategies, the types of clients they work with, and how they envision the future of AI in fashion.
