Facilities Coordinator | Kairuruku Whare

Join an organisation contributing to meaningful outcomes, About Aotearoa, for Aotearoa - data that improves lives today and for generations to come. Stats NZ | Tatauranga Aotearoa is a Central Government employer of 1200+ people across Aotearoa. We provide data and statistics to support the decisions of Government, Māori and Iwi organisations, businesses, NGOs, and New Zealanders. Our work is About Aotearoa, for Aotearoa - data that improves lives today and for generations to come. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.

What's in it for you?

• Develop and grow your career (coaching, training, study support, secondments)
• Contribute to meaningful work that makes a difference to all people in Aotearoa
• 3 extra annual leave days (taken during Christmas office closure)
• City based office that caters to a variety of working styles and needs

The role

This permanent, office-based role in Christchurch supports both our office and field-based staff. We are seeking a strong Building Support team to deliver the comprehensive services and assistance needed to maintain our office. This isn’t your typical office setup. Our site is designed to be Agile, enabling staff to move freely and work in the way that suits them best. Your role is to provide exceptional customer service, ensuring everyone can perform at their highest level within the site.

Much of your day will involve face-to-face assistance with staff, resolving issues such as booking and using meeting room technology, ergonomic desk setups, conducting Health & Safety checks, ordering stationery, and assisting with travel bookings. This role is based at Reception, where you’ll be the greeter extraordinaire for visitors and staff. Additionally, you’ll move around the building to ensure all services are set up and running efficiently.

We are seeking a quick learner who is confident in their problem-solving abilities and can effectively address issues as they arise. This individual should engage with the wider team, sharing successes and collaboratively working through challenges. Building and maintaining strong relationships with both staff and building contractors is essential.

This role would suit someone who can bring:

• Experience in a customer service/support role.
• Good communication skills both verbal and written.
• Excellent computer skills, including Microsoft Office Suite of Software.
• Competence in using technology/savvy enough to work through a process to resolve an issue.
• Experience in facilities management (but not essential as we will train you).
• Awareness of the importance of Health and Safety.
• Demonstrate a willingness to upskill and increase your cultural capability.

We understand transferable skills can come from experience gained from outside of work. We encourage you to be you in your application. We are committed to diversity, equity, inclusion and lifting our cultural capability. You don’t need to be knowledgeable in all these areas already, but you do need to be on board with learning and have a genuine interest and willingness to grow on this journey with us.

Tell us about yourself in your cover letter, what attracted you to this role, and what you would bring to Stats NZ.

How to apply

If this sounds like you, click on the Apply now button to be redirected to the application page on our careers site. The position description is located on the right-hand side of the page. We will be screening applications as we receive them to move swiftly to interview. You may be asked to complete a pre-interview screen via phone or video. Please let us know in your application if we need to make any specific accommodations during our process. You must have the right to live and work in Aotearoa New Zealand. Background and various pre-employment checks are part of our recruitment process.

Note to Recruitment Agencies: unsolicited CVs will not be accepted.