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- Tasks: Assist with administrative tasks in the Claims Investigations unit and support case managers.
- Company: Join the New York State Insurance Fund, a leader in insurance services.
- Benefits: Enjoy competitive pay, full medical benefits, and generous leave policies.
- Why this job: Kickstart your career in a supportive environment with growth potential.
- Qualifications: Customer service experience or relevant degree required.
- Other info: Embrace diversity and inclusion in a dynamic workplace.
The predicted salary is between 40000 - 48000 £ per year.
NYSIF is seeking an Assistant Insurance Fund Services Representative to perform administrative tasks for the Claims Investigations unit as directed and overseen by an Investigator 3.
Pay and Base Range
NYSIF-provided pay range: $53,413.00/yr - $65,061.00/yr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
- Sending email notification of evidence to case managers and point people.
- Assisting with the review of reports and video evidence for comparison and accuracy.
- Accessing a designated mailbox for miscellaneous emails from vendors.
- Reviewing OFAC lists.
- Collecting data, entering information into Claims Center, and accessing eCase to ensure evidence was delivered for upcoming hearings.
- Other investigations tasks as needed.
Qualifications
Minimum Qualifications
- Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR
- An associate’s degree or higher and two years of customer service experience as described above.
Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.
Fringe Benefits
- Competitive Compensation.
- Future Career Growth Potential.
- Open and Supportive Team-Based Environment.
- Plentiful Vacation, Personal, and Sick Leave Accruals.
- Paid State and Federal Holidays.
- Full Medical, Vision, and Dental.
- Retirement Options.
- Public Student Loan Forgiveness (PSLF).
- Possibility of Telecommuting, Flextime, and Alternative Work Schedules.
NYSIF Commitment to Diversity, Equity, and Inclusion
The New York State Insurance Fund (NYSIF) prioritises and champions diversity, equity, and inclusion (DEI) throughout our agency. NYSIF provides equal opportunities to all employees and applicants for employment without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected category under federal, state, and local law. We believe that embracing our differences brings richness, new ideas and experiences to NYSIF, which energises a creative and innovative work environment. We strive to foster a workplace where diverse individuals are able to participate fully in the decision-making process and have ample opportunity for advancement. We are committed to investing the necessary resources and attention to improving the engagement, retention, and promotion of the extraordinary talent we have.
Executive Order 31 commits New York State government to becoming a model employer for people with disabilities, increasing the participation of people with disabilities in state service and ensuring equal access to opportunities. NYSIF is proud to utilise best practices to recruit, hire, retain, and promote career advancement of individuals with disabilities. This includes special focus on current and prospective employees with the most significant disabilities, such as the use of supported employment, individual placement with support services, customised employment, the civil service sections 55/b and 55/c programs, internships, and job shadowing.
If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIF’s Reasonable Accommodations mailbox at ra@nysif.com.
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative, Human Resources, and Customer Service
Industries: Insurance
Assistant Insurance Fund Services Representative employer: New York State Insurance Fund
Contact Detail:
New York State Insurance Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Insurance Fund Services Representative
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance industry, especially those who work at NYSIF. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences that showcase your independence and communication prowess. We want to hear your stories!
✨Tip Number 3
Don’t forget to research NYSIF’s commitment to diversity, equity, and inclusion. Showing that you align with their values can really make you shine during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at NYSIF. Let’s get you that job!
We think you need these skills to ace Assistant Insurance Fund Services Representative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Insurance Fund Services Representative role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of written communication, don’t forget to showcase your verbal and written communication abilities. Use clear and concise language in your application to demonstrate your proficiency. We love a good communicator!
Be Detail-Oriented: Pay attention to the details when filling out your application. Double-check for any typos or errors, as accuracy is key in this role. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the information you need about the role and our company. Let’s get your application in!
How to prepare for a job interview at New York State Insurance Fund
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Insurance Fund Services Representative. Familiarise yourself with the responsibilities listed in the job description, like handling evidence and data entry. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since this role requires strong verbal and written communication, prepare examples from your past experiences where you effectively communicated with customers or colleagues. Think about times when you had to explain complex information clearly or resolve issues independently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, they might ask how you'd handle a situation where evidence is missing. Practice your responses to these types of questions, focusing on your thought process and how you would ensure accuracy and efficiency.
✨Emphasise Your Team Spirit
NYSIF values a supportive team environment, so be ready to discuss how you work well in teams. Share examples of how you've collaborated with others in previous roles, highlighting your ability to contribute positively to a team dynamic while also being independent in your tasks.