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- Tasks: Assist students with financial aid inquiries and guide them through the application process.
- Company: Join a supportive institution dedicated to helping students achieve their educational goals.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a collaborative work environment.
- Why this job: Make a real impact on students' lives while working in a dynamic and rewarding atmosphere.
- Qualifications: A background in financial services or education is preferred; strong communication skills are essential.
- Other info: No application deadline – apply now and start your journey in student financial services!
The predicted salary is between 42000 - 52000 £ per year.
The Assistant Director of Student Financial Services assists the Director of Student Financial Services in all aspects of administration of Federal, State, and institutional aid programs. They provide information to prospective and enrolled students and families related to financial aid and student accounts. This includes counseling on the financial aid process, aid eligibility, and financing options. The Assistant Director responds to inquiries via email, phone, and in person. Responsibilities also include reviewing applications, determining financial aid awards, scholarship selection, reviewing appeals for additional aid, and exercising professional judgment.
Key Responsibilities
- Counseling students and families (40%)
- Answer inquiries related to financial aid and student accounts via phone, email, mail, and in person
- Guide students/parents/families through the financial aid application process, explaining awards, eligibility, need determination, and payment options.
- Assist with FAFSA completion, verification, and loan processes
- Respond to questions about Federal, State, and Institutional financial aid programs
- Exercise professional judgment when reviewing requests for additional aid due to special circumstances or changes in financial situation
- Assist students with account questions such as billing, payments, holds, and refunds
- Coordinate with the Director and OIT on annual financial aid setup and testing
- Review, evaluate, and process financial aid applications for eligibility and awards for various student categories, including veterans and military benefits
- Create and communicate financial aid award notifications via letters, email, and portal updates
- Manage tuition remission benefits and restricted scholarship funds, including renewal eligibility and scholarship application processes
- Adjust awards to reflect outside scholarships
- Support federal grant and loan program processing
- Present financial aid information at events for prospective students and community audiences
Assistant Director of Student Financial Services employer: New York State Financial Aid Administrators Association
Contact Detail:
New York State Financial Aid Administrators Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director of Student Financial Services
✨Tip Number 1
Familiarise yourself with the various financial aid programs available at StudySmarter. Understanding the specifics of Federal, State, and institutional aid will help you engage confidently with students and families during the interview process.
✨Tip Number 2
Practice your communication skills, especially in explaining complex financial concepts in simple terms. As an Assistant Director, you'll need to convey information clearly to students and parents, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Stay updated on changes in financial aid regulations and policies. Being knowledgeable about current trends and legislation will demonstrate your commitment to the role and your ability to adapt to new challenges.
✨Tip Number 4
Network with professionals in the field of student financial services. Attend relevant workshops or webinars to connect with others who can provide insights and advice, which could be beneficial during your application process.
We think you need these skills to ace Assistant Director of Student Financial Services
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of the Assistant Director of Student Financial Services. Highlight your experience in financial aid counselling, application processing, and your ability to communicate effectively with students and families.
Tailor Your CV: Make sure your CV reflects relevant experience in financial services, particularly in student aid programs. Include specific examples of how you've assisted students with financial aid processes or managed financial accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping students navigate financial aid. Discuss your understanding of federal and state aid programs and your approach to exercising professional judgment in unique situations.
Proofread and Edit: Before submitting your application, carefully proofread all documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at New York State Financial Aid Administrators Association
✨Know Your Financial Aid Basics
Make sure you have a solid understanding of federal, state, and institutional aid programs. Be prepared to discuss how these programs work and the eligibility criteria, as this will show your expertise in the field.
✨Demonstrate Your Communication Skills
Since the role involves counselling students and families, practice articulating complex financial concepts in simple terms. Use examples from your past experiences to illustrate how you've successfully communicated with diverse audiences.
✨Prepare for Scenario Questions
Expect questions that assess your ability to exercise professional judgment. Think of scenarios where you had to make tough decisions regarding financial aid and be ready to explain your thought process.
✨Showcase Your Teamwork Abilities
The Assistant Director will coordinate with various departments. Be ready to share examples of how you've worked collaboratively in previous roles, highlighting your ability to build relationships and work towards common goals.
