At a Glance
- Tasks: Lead and inspire teams across 5 vibrant restaurant sites to deliver exceptional guest experiences.
- Company: Join The Botanist, a lively hospitality brand celebrating food, drink, and unforgettable moments.
- Benefits: Earn up to £65,000 plus bonuses, enjoy private healthcare, and 50% dining discounts.
- Why this job: Be part of a creative culture where individuality matters and careers flourish.
- Qualifications: Must have 2 years of multi-site experience in a similar hospitality role.
- Other info: Dynamic environment with opportunities for personal growth and team celebrations.
The predicted salary is between 43200 - 78000 £ per year.
This role has accountability for 5 sites across Edinburgh, Newcastle, Sunderland, York and Leeds, leading high-volume restaurant and bar operations. Candidates must have 2 years multi-site experience in a similar environment clearly evidenced within their application.
Who We Are – The Botanist
The Botanist was founded in 2012 with one simple mission: to celebrate the vibrant world of botany through food, drink, and unforgettable experiences. Our spaces are alive with the spirit of nature, where energy is high, connections are real, and creativity flows through everything we do. From menus that celebrate fresh, seasonal produce to our inventive, botanically inspired cocktails curated by our resident botanist, we’re proud of our warm, unpretentious approach to hospitality. Add in live music every weekend, unforgettable moments, and a culture that values honesty, hard work, fairness and fun in equal measure, and you’ll find a place where people can truly thrive. We believe individuality matters, great teams create great experiences, and careers should grow as creatively as our menus. If you’re excited by energy, teamwork and doing things a little differently, you’ll feel right at home here.
What will you do?
- You’ll lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results.
- You’ll set clear expectations, roll up your sleeves when needed, and lead from the front - creating a high-performance culture that’s hardworking, positive, and genuinely enjoyable to be part of.
- You’ll uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement.
- Through regular business reviews, open and honest conversations, and clear communication, you’ll keep teams aligned on performance, priorities, and wellbeing - treating people fairly and with respect while maintaining high standards.
- You’ll own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results.
- You’ll motivate your General Managers to stretch beyond targets and take pride in running great businesses.
- Developing people will be central to your leadership. You’ll recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity - while keeping energy high and celebrating wins along the way.
Why join us?
- Salary up to £65,000 before bonuses and car allowance.
- AXA private healthcare for you and your immediate family.
- 50% discount for you and up to 5 guests when dining at any of our restaurants.
- Free meals on shift – choose from some of our most loved classics.
- Your birthday (and the day after) are guaranteed days off.
- Education subsidies to support your personal growth goals.
- Access to the TRONC pot via TiPJAR.
- Stream – Giving you financial flexibility and retail discounts.
- Hospitality Action support for wellbeing, finance and counselling.
We celebrate individuality and believe our people thrive when they can be themselves. If our brand matches yours, apply below. You’ll love it here!
This is a full-time, field-based role within a high-volume restaurant, bar and kitchen environment, covering Edinburgh, Newcastle, Sunderland, York and Leeds. The role is ideally suited to candidates based in Yorkshire, County Durham, Tyne and Wear or the wider North East.
Operations Manager employer: New World Trading Company
Contact Detail:
New World Trading Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know The Botanist. A friendly chat can sometimes lead to insider info or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by diving deep into The Botanist's culture and values. Show us how your leadership style aligns with our mission of creating unforgettable experiences and fostering a positive team environment.
✨Tip Number 3
Practice your pitch! Be ready to discuss your multi-site experience and how you've driven results in previous roles. We want to hear about your successes and how you can bring that energy to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our vibrant team at The Botanist.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Your Multi-Site Experience: Make sure to highlight your 2+ years of multi-site experience in a similar environment. We want to see clear examples of how you've managed operations across multiple locations, so don’t hold back!
Be Authentic: At The Botanist, we celebrate individuality. Let your personality shine through in your application! Share your unique approach to hospitality and how you create memorable experiences for guests.
Focus on Leadership Skills: We’re looking for someone who can inspire and lead teams. In your application, emphasise your leadership style and how you've motivated others to achieve great results. We love a good success story!
Apply Through Our Website: Ready to join us? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see what you bring to the table!
How to prepare for a job interview at New World Trading Company
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like P&L, revenue growth, and profit optimisation. Be ready to discuss how you've driven results in previous roles, as this will show your potential employer that you can manage the financial aspects of multiple sites effectively.
✨Showcase Your Leadership Style
The Botanist values strong leadership, so be prepared to share examples of how you've inspired teams in high-pressure environments. Talk about your approach to coaching and developing talent, and how you've created a positive culture in your previous roles. This will help them see you as a fit for their team-oriented environment.
✨Emphasise Your Multi-Site Experience
Since the role requires multi-site management, highlight your experience overseeing multiple locations. Discuss specific challenges you've faced and how you ensured consistency and quality across all sites. This will reassure them that you can handle the demands of managing five different venues.
✨Align with Their Values
The Botanist prides itself on individuality and creativity. Make sure to express your passion for hospitality and how you align with their mission of celebrating food and drink through unique experiences. Share any personal stories or experiences that reflect their values of honesty, hard work, and fun, as this will resonate well with the interviewers.