Duty Manager

Duty Manager

Watford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Restaurant & Bar, ensuring top-notch guest experiences and team development.
  • Company: The Florist is a modern restaurant that values individuality and creativity.
  • Benefits: Enjoy 50% off dining, free meals on shift, birthday days off, and education subsidies.
  • Why this job: Join a vibrant culture that encourages personal growth and offers unique career opportunities.
  • Qualifications: No specific qualifications required, just a passion for hospitality and leadership.
  • Other info: Access to financial support and counselling services for personal issues.

The predicted salary is between 28800 - 43200 £ per year.

The Florist are recruiting a Duty Manager!

As a Duty Manager at The Florist, you will balance your time between looking after the Restaurant & Bar department and ensuring outstanding guest experience. You will champion our restaurant & bar knowledge in all team members and proactively develop the Future Managers within your team. You will ensure service is speedy and efficient in all departments to maximise covers at all times and maintain an industry-leading guest journey.

You are completely responsible for everything within the Bar & Restaurant department so Rota's, stock control, consumables ordering, sales driving, team training, appraisals will fall to you. Don’t forget to develop incredible Team Coaches and Head Bartenders/Servers who can support you and step into your shoes when you’re ready for your next role. Having an all-round knowledge of every department is vital for your next career step too so an open mind is essential when learning from the other department managers.

Why join us?

  • 50% discount for you and up to 5 guests when dining at any of our restaurants.
  • Free meals on shift - no 'family' meal here, you’ll choose from some of our most loved classics.
  • Your birthday (and the day after) are guaranteed off!
  • Education subsidies support you in achieving your personal growth goals.
  • Tribes - will make you feel like a rockstar, with free events connecting you to the entire business.

It doesn’t end there... we’ve partnered with the best! Access to the TRONC pot via TiPJAR. Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make sure you can get help with personal issues from finance to free counselling sessions - all anonymously.

We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit!

If our brand matches yours, apply below. You’ll love it here!

Duty Manager employer: New World Trading Company

At The Florist, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions individuality and personal growth. As a Duty Manager, you'll enjoy fantastic benefits such as a generous 50% dining discount for you and your guests, free meals on shift, and guaranteed days off for your birthday, all while working in a supportive environment that fosters career development through education subsidies and team-building events. Join us in a location that not only values your contributions but also empowers you to thrive in your hospitality career.
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Contact Detail:

New World Trading Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with The Florist's unique offerings and values. Understanding their approach to guest experience and team development will help you align your answers during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees of The Florist. They can provide valuable insights into the company culture and expectations, which can give you an edge in understanding what they look for in a Duty Manager.

✨Tip Number 3

Prepare examples from your past experiences that showcase your leadership skills and ability to manage multiple departments. Highlighting specific instances where you've improved guest satisfaction or trained team members will resonate well with the hiring team.

✨Tip Number 4

Stay updated on industry trends and best practices in hospitality management. Being knowledgeable about current challenges and innovations in the restaurant sector will show your commitment to continuous improvement and readiness for the role.

We think you need these skills to ace Duty Manager

Leadership Skills
Customer Service Excellence
Team Development
Stock Control Management
Sales Driving Techniques
Effective Communication
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage Operations
Training and Coaching
Rota Management
Attention to Detail
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Duty Manager at The Florist. Highlight your relevant experience in managing restaurant and bar operations, guest service, and team development.

Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the Duty Manager position. Emphasise your leadership abilities, knowledge of the hospitality industry, and any previous roles that involved training or mentoring staff.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of The Florist's values. Mention specific examples of how you have improved guest experiences or developed team members in past roles.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.

How to prepare for a job interview at New World Trading Company

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be responsible for leading your team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight any specific examples where you developed team members or improved service efficiency.

✨Demonstrate Industry Knowledge

Familiarise yourself with the latest trends in the restaurant and bar industry. During the interview, share your insights on what makes a great guest experience and how you would implement these ideas at The Florist. This shows your passion and commitment to the role.

✨Prepare for Scenario Questions

Expect to be asked about how you would handle various situations, such as managing a busy shift or resolving a guest complaint. Think through potential scenarios and formulate your responses in advance, focusing on your problem-solving skills and ability to remain calm under pressure.

✨Express Your Vision for Team Development

The role involves developing future managers and team coaches. Be ready to discuss your approach to training and mentoring staff. Share your vision for building a strong team culture and how you would encourage individual growth within the team.

Duty Manager
New World Trading Company
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