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- Tasks: Manage church buildings, ensuring excellent service and maintenance for all users.
- Company: Union Baptist Church is a community-focused organisation in High Wycombe, dedicated to its mission and values.
- Benefits: Flexible hours, opportunity to work with a supportive team, and contribute to community impact.
- Why this job: Join a vibrant community, enhance your leadership skills, and make a difference in people's lives.
- Qualifications: Experience in line management and customer service; health and safety awareness is essential.
- Other info: Part-time role with occasional out-of-hours work; ideal for those passionate about community service.
The predicted salary is between 24000 - 36000 £ per year.
Union Baptist Church High Wycombe, England, United Kingdom
Hours: 26.25 hours per week, with occasional out-of-hours working
Reports to: Operations manager
Summary of the role
To ensure all the church's buildings (on our main site, and the manse) are used efficiently and to maximum effect to support the church's vision, mission, and values. To ensure all building users experience excellent service. To ensure the buildings are well maintained and the church meets its obligations on compliance issues. To discharge these responsibilities in collaboration with church leadership, volunteers and administration and finance staff.
Managing the use of the buildings
- Running the booking system on ChurchSuite software for internal and external users
- Applying the church's policies for who may rent the premises and the priorities for the buildings' use
- Ensuring rooms are clean, set up, catered, equipped, signposted and heated, in particular preparing the worship space for services, assisting as needed
- Recruiting and line managing volunteers or casual workers to staff reception or set up or pack down rooms as required
- Liaising with clients by phone, email or in person
- Administering payments and refunds via finance staff
- Managing complaints
- Supporting publicity and adjusting pricing as needed
- Ensuring food hygiene requirements are met by all building users
- Ensuring that appropriate emergency procedures are in place and users of the building are informed or trained
- Owning the organisation and training of volunteers and staff with safety responsibilities such as fire marshals
- Carrying out other reasonable duties that are asked of you
Taking care of the buildings
- Recruiting and line managing a team of cleaners and a maintenance worker (all part-time) to maintain the buildings
- Keeping time records for all managed staff
- In collaboration with the maintenance volunteer team and property team:
- Handling short-term repair and maintenance issues and annually-scheduled routine actions
- Contributing to long-term maintenance and development plans
- Maintaining a knowledge of the buildings' fabric so that they can be kept in good condition
- Maintaining a knowledge of the operation of the buildings' technical systems, such as heating, electrical, plumbing, CCTV, alarms and Wifi, and ensuring they are kept operational
- Monitoring stocks and ordering janitorial supplies as needed
- Managing supplier, utility and maintenance contracts
- Ensuring the main building is locked and unlocked as required
- Managing the issuing of keys to the buildings
- Keeping track of church equipment
- Taking ownership of the administrative aspects of Health and Safety, conducting regular inspections, commissioning and documenting safety checks, enforcing relevant policies, and collaborating with the Health and Safety trustee
- Ensuring the church's landlord responsibilities are met for relevant premises
- Ensuring the adjacent pathway and land are kept clear and tidy
- Maintaining internal and external signage
- Carrying out other reasonable duties that are asked of you
Person Specification: Church Centre manager
- To be methodical and a completer-finisher
- To be flexible and a committed team player
- To be able to collaborate effectively with other staff and volunteers
- To be able to relate well to church members (as volunteers and internal clients) and external clients
Experience, Knowledge and Qualifications - Essential
- Experience of line management
- Awareness of health and safety regulations
- Experience of a customer service environment
Experience, Knowledge and Qualifications - Desirable
- Experience of building management
- Experience of a premises rental enterprise
- Experience of working with volunteers
- Understanding of the church and charitable sector
- An understanding of the operation of building-related technical systems
- Leadership skills, with the ability to encourage and enthuse team members
- Good interpersonal skills
- Organisational skills
- Problem-solving skills
- The ability to organise their own time and prioritise their workload
- A knowledge of general maintenance and repair work
- To be able and willing to undertake a range of manual duties, including the setting up and clearing away of furniture/equipment and ad-hoc cleaning
- Computer proficiency
- Good oral and written communication skills
- Numeracy, budget management and scheduling skills
- Able to work in full compliance with UBC's safeguarding policy
Church Centre Manager employer: New Wine Trust
Contact Detail:
New Wine Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Church Centre Manager
✨Tip Number 1
Familiarise yourself with ChurchSuite software, as it's crucial for managing bookings. Consider reaching out to current users or watching tutorial videos to get a head start on how to navigate the system efficiently.
✨Tip Number 2
Network within the church community and local organisations. Attend events or services to meet potential colleagues and volunteers, which can help you understand the culture and expectations of the role better.
✨Tip Number 3
Brush up on your health and safety knowledge, as this is a key aspect of the role. Consider taking a short course or reading up on relevant regulations to demonstrate your commitment to maintaining a safe environment.
✨Tip Number 4
Prepare to discuss your experience in line management and customer service during the interview. Think of specific examples where you've successfully managed teams or resolved client issues to showcase your skills effectively.
We think you need these skills to ace Church Centre Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Church Centre Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in line management, customer service, and any building management roles. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for the church's mission and values. Provide specific examples of how you have successfully managed teams, handled customer service issues, or maintained facilities in previous roles. Make it personal and engaging.
Highlight Relevant Skills: Emphasise your organisational, problem-solving, and interpersonal skills throughout your application. Mention any experience with health and safety regulations, volunteer management, or technical systems related to building maintenance, as these are crucial for the role.
How to prepare for a job interview at New Wine Trust
✨Showcase Your Management Experience
Be prepared to discuss your previous experience in line management. Highlight specific examples where you successfully led a team, managed volunteers, or handled customer service situations effectively.
✨Demonstrate Your Knowledge of Health and Safety
Since health and safety regulations are crucial for this role, brush up on relevant laws and best practices. Be ready to explain how you've implemented safety measures in past positions.
✨Familiarise Yourself with Church Operations
Understanding the church's mission and values is key. Research Union Baptist Church and be prepared to discuss how your vision aligns with theirs, as well as how you can contribute to their community.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complaints or emergencies. Think of scenarios from your past experiences and how you resolved them, focusing on your approach and outcomes.
