At a Glance
- Tasks: Create a welcoming workplace and coordinate employee engagement initiatives.
- Company: Join a vibrant team at New West End Company, focused on culture and collaboration.
- Benefits: Enjoy 26 days holiday, private health insurance, and a discretionary bonus scheme.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
- Why this job: Make a real impact on company culture while supporting your colleagues every day.
- Qualifications: Organised, proactive, and a great communicator with office management experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Job Purpose
The Office & Culture Coordinator plays a key role in creating an engaging, well-organised and welcoming workplace that supports New West End Company's culture and day-to-day operations.
Reporting to the People & Culture Manager, the role is responsible for the smooth running of the office environment, coordinating employee engagement initiatives, supporting People & Culture activities and helping to deliver an exceptional employee experience throughout the employee lifecycle. The postholder will also provide administrative support across office operations, facilities, wellbeing, internal events, onboarding and wider organisational projects, ensuring colleagues have the tools, resources and support they need to perform at their best.
This is a varied, people-focused role requiring excellent organisation, initiative and attention to detail, with the ability to build positive relationships across the business and contribute to a collaborative, high-performing culture.
Key Responsibilities
Office & Administration
- Oversee the day-to-day management of the office, ensuring a well-maintained, efficient, and welcoming workspace.
- Act as the first point of contact for visitors, manage meeting room setups, and oversee courier and postal services.
- Manage IT operations, troubleshooting issues and liaising with IT support when necessary.
- Maintain office supplies, snacks, and coffee stock levels, ensuring a fully equipped and functional office.
- Handle incoming phone calls, ensuring courteous and effective communication.
- Manage monthly expense processes, including filing expenses and processing invoices.
- Coordinate office cleaning and maintenance contracts to ensure a high standard of workplace hygiene and functionality.
- Monitor the general email inbox and ensure queries are directed appropriately.
- Liaise with property management on building-related issues.
- Oversee office budget management, tracking expenditures and ensuring cost-effective solutions.
People & Culture
- Introduce initiatives that strengthen company culture and team engagement, promoting a positive and collaborative work environment.
- Support the People & Culture Manager in organising team social events, including the summer social and Christmas party.
- Host monthly Wrap-Up breakfasts alongside the People & Culture Manager to foster internal communication and engagement.
- Assist in creating and managing a cultural activities calendar, ensuring diverse and engaging workplace initiatives.
- Lead onboarding for new starters, ensuring IT, resources, and training are set up effectively.
- Collaborate with the People & Culture Manager on learning & development initiatives within the office.
- Continuously suggest improvements to enhance the office environment and employee experience.
Health & Safety Management
- Regularly review and maintain Health & Safety policies and procedures, ensuring compliance with legal requirements.
- Conduct risk assessments, identifying and addressing potential hazards in the workplace.
- Ensure the company meets all legal obligations regarding fire safety, health & safety, and other relevant regulations.
- Act as a First Aider & Fire Warden for the office (training will be provided).
Requirements
- Proactive, organised, and detail-oriented with the ability to multitask and prioritise.
- Excellent communicator, able to collaborate effectively across all levels.
- Passion for creating a productive and positive office environment, aligned with company culture.
- Previous office management or admin experience preferred.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience managing supplies, budgets, and vendor relationships.
- Knowledge of Health & Safety policies, with willingness to train as First Aider and Fire Warden.
- Event coordination experience for team and office activities.
- Discreet and professional, with the ability to handle confidential information.
- Tech-savvy with problem-solving skills for IT and operational issues.
- 26 days holiday + 1 extra day for your birthday + UK Bank Holidays
- Discretionary annual bonus scheme
- Access to BUPA private health insurance (including 24/7 online GP appointments)
- Enhanced maternity & paternity leave
- Pension contribution matched up to 5%
- Group Life Assurance
- Cycle to work and season ticket loan schemes
For further information, please contact Kristina Abela (People & Culture Manager) via email at
New West End Company is committed to fostering a diverse and inclusive workplace and encourages applications from all backgrounds.
By submitting your application, you agree that New West End Company may process and store your personal data in accordance with our Privacy Policy. We will retain your details for up to 12 months for future job opportunities unless you request deletion sooner. You can withdraw your consent at any time by contacting Kristina Abela via email at
#J-18808-LjbffrOffice & Culture Co-ordinator in London employer: New West End Company
New West End Company is an exceptional employer that prioritises a vibrant and inclusive workplace culture, making it an ideal environment for the Office & Culture Coordinator role. With a strong focus on employee engagement, comprehensive benefits including enhanced leave policies and private health insurance, and ample opportunities for professional growth, employees are empowered to thrive both personally and professionally. Located in a dynamic area, the company fosters collaboration and creativity, ensuring that every team member feels valued and supported in their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Office & Culture Co-ordinator in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at New West End Company!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at New West End Company.
We think you need these skills to ace Office & Culture Co-ordinator in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at New West End Company. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to New West End Company and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at New West End Company. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to New West End Company's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at New West End Company
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with New West End Company.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at New West End Company will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact New West End Company and how you would contribute to adapting HR strategies.
