At a Glance
- Tasks: Act as the key link between businesses and the Metropolitan Police, sharing vital intelligence.
- Company: Join New West End Company, a vibrant partnership in London's top shopping destination.
- Benefits: Enjoy 25 days holiday, private health insurance, and a learning budget.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real difference in community safety while developing your skills.
- Qualifications: Strong communication skills and an understanding of business crime issues required.
The predicted salary is between 36000 - 60000 € per year.
About New West End Company
New West End Company is a global business partnership of 800 retail, restaurant, hotel, office and property owners in the world’s top shopping and leisure destination. We work across 125 streets, anchored by Bond Street, Oxford Street and Regent Street, representing 175,000 employees. We work in partnership delivering transformational projects, sustainable place management, destination marketing, advocacy, inward investment and commercial insights.
Job Purpose
The Fusion Cell Intelligence Officer will act as the dedicated representative of New West End Company within the Metropolitan Police Service Command Fusion Cell based at Charing Cross Police Station. This is a Fixed Term Contract of 12 months, subject to review and is designed to strengthen intelligence sharing, partnership coordination and situational awareness between the Metropolitan Police Service, Mayor’s Office for Policing & Crime, Business Improvement Districts and partner organisations operating across the West End.
Working within the Fusion Cell environment, based in the Command Fusion Cell, within Charing Cross Police Station, the postholder will ensure accurate and timely communication of intelligence between NWEC, partner BIDs and the Metropolitan Police Service, supporting the prevention of crime, improving responses to emerging risks and strengthening the safety and resilience of the West End. The role works closely with NWEC’s Security Manager and Business Crime Reduction Partnership Officer, ensuring sharable intelligence gathered through policing channels is disseminated appropriately with businesses while also providing the Metropolitan Police Service with relevant intelligence from the business community.
Day-to-day operational reporting within the Fusion Cell is to the Command Fusion Cell Police Sergeant and oversight from New West End Company’s Head of Security. This is a highly collaborative role requiring strong communication skills, sound judgement, attention to detail and the ability to operate confidently within a multi-agency operational environment.
The Fusion Cell Intelligence Officer will operate as part of the daily Fusion Cell structure and will participate in daily Fusion Cell briefings alongside policing and partner representatives and provide relevant intelligence updates from NWEC and the wider BID network, contribute to start-of-week and end-of-week operational reviews within the Fusion Cell and support Metropolitan Police Service MO6 public order planning.
Key Responsibilities
- Intelligence Development & Reporting
- Act as the primary intelligence conduit between NWEC and the Metropolitan Police Service Command Fusion Cell.
- Collect, collate and record relevant intelligence from businesses, NWEC teams and BID partners, ensuring information is actionable and appropriately documented.
- Provide intelligence and situational updates to the Metropolitan Police Service where relevant to support operational awareness and policing activity.
- Receive and interpret intelligence shared by the Metropolitan Police Service and ensure relevant information is communicated to NWEC, partner BIDs and businesses where appropriate.
- Produce analytical insights and summaries of emerging trends, including crime patterns, operational risks and public safety concerns affecting the West End.
- Partnership Engagement & Coordination
- Build and maintain strong working relationships with Metropolitan Police Service colleagues, partner BIDs and relevant agencies operating within the Fusion Cell environment.
- Represent New West End Company professionally within the Fusion Cell, ensuring the interests and concerns of West End businesses are effectively communicated.
- Attend relevant NWEC meetings, BID forums and partnership discussions to provide updates and share intelligence insights.
- Support the development of coordinated responses and joint initiatives between police, BIDs and other partners where appropriate.
- Business Crime Reduction Support
- Work closely with NWEC’s Business Crime Reduction Partnership Officer to ensure intelligence gathered through the Fusion Cell supports wider business crime reduction activity.
- Provide intelligence relating to crime trends, prolific offenders and emerging risks affecting businesses across the West End.
- Support the development of prevention strategies and coordinated operational responses where intelligence indicates emerging crime patterns.
- Provide timely alerts and situational updates to NWEC where operational awareness may impact businesses.
- Public Order Liaison & Event Readiness
- Disseminate relevant intelligence relating to protests, demonstrations, major events and public order activity that may impact the West End.
- Support Metropolitan Police Service public order planning, particularly through the MO6 framework.
- Provide business impact assessments where public order activity or large-scale events may affect the district.
- Contribute to operational coordination to ensure businesses are informed and prepared where appropriate.
- Information Governance & Data Management
- Ensure all intelligence sharing complies with GDPR, information governance requirements and the agreed Data Sharing Agreement between NWEC and the Metropolitan Police Service and that it is shared only with appropriate and authorised recipients.
- Maintain accurate records relating to intelligence exchanges and ensure data is stored, managed and destroyed in line with agreed protocols.
Requirements
- Strong communication and relationship management skills, with the ability to work confidently within a multi-agency environment.
- Understanding of business crime issues, including retail crime, anti-social behaviour and urban security challenges.
- Knowledge of information governance and data protection principles, particularly in relation to intelligence sharing.
- Experience working with police, public sector partners or security partnerships.
- Strong analytical and problem-solving mindset, with the ability to interpret information and identify meaningful insights.
- Understanding of the scope and responsibilities within the Data Sharing Agreement between NWEC and the Metropolitan Police Service.
- Ability to commit to working from the Fusion Cell office every other Saturday.
This role comes with enhanced Metropolitan Police Service vetting.
Benefits
- 25 days holiday + 1 extra day for your birthday + UK Bank Holidays.
- Holiday purchase scheme.
- Learning & development budget.
- Discretionary annual bonus scheme.
- Access to BUPA private health insurance (including 24/7 online GP appointments).
- Enhanced maternity & paternity leave.
- Pension contribution matched up to 5%.
- Group Life Assurance.
- Annual paid volunteering days.
- Wellbeing perks.
- Cycle to work and season ticket loan schemes.
For further information, please contact Kristina Abela (People & Culture Manager) via email.
New West End Company is committed to fostering a diverse and inclusive workplace and encourages applications from all backgrounds. By submitting your application, you agree that New West End Company may process and store your personal data in accordance with our Privacy Policy. We will retain your details for up to 12 months for future job opportunities unless you request deletion sooner. You can withdraw your consent at any time by contacting Kristina Abela via email.
Fusion Cell Intelligence Officer in London employer: New West End Company
New West End Company is an exceptional employer, offering a dynamic work environment in the heart of London's premier shopping district. With a strong focus on employee development, generous benefits including 25 days holiday plus your birthday off, and access to private health insurance, we prioritise the well-being and growth of our team. Our collaborative culture fosters meaningful partnerships with key stakeholders, ensuring that every employee plays a vital role in enhancing the safety and vibrancy of the West End.
StudySmarter Expert Advice🤫
We think this is how you could land Fusion Cell Intelligence Officer in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Fusion Cell Intelligence Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Fusion Cell Intelligence Officer role. We want to see how you can contribute to our mission at New West End Company!
Showcase Your Communication Skills:Since this role requires strong communication, don’t hold back! Use clear and concise language in your application to demonstrate your ability to convey information effectively. We love a good communicator!
Highlight Relevant Experience:If you've got experience working with police or in multi-agency environments, make it shine! We’re looking for candidates who understand the dynamics of partnership coordination and intelligence sharing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at New West End Company
✨Know Your Intelligence
Familiarise yourself with the key responsibilities of the Fusion Cell Intelligence Officer role. Understand the importance of intelligence sharing and how it impacts crime prevention in the West End. Be ready to discuss specific examples of how you’ve handled intelligence or data in previous roles.
✨Build Your Network
Since this role involves collaboration with various partners, think about how you can demonstrate your relationship management skills. Prepare examples of how you've successfully built partnerships in the past, especially in multi-agency environments. This will show that you can effectively represent New West End Company within the Fusion Cell.
✨Stay Informed on Current Issues
Keep up-to-date with current crime trends and public safety concerns affecting urban areas, particularly retail crime and anti-social behaviour. Being knowledgeable about these issues will help you provide insightful contributions during the interview and show your commitment to the role.
✨Demonstrate Analytical Skills
Prepare to showcase your analytical mindset by discussing how you interpret information and identify meaningful insights. Bring examples of how you've used data to inform decisions or strategies in previous positions. This is crucial for producing analytical insights and summaries as part of the job.
