At a Glance
- Tasks: Lead and improve care services, ensuring high standards and compliance.
- Company: Respected care organisation focused on compassion and quality.
- Benefits: Competitive salary, performance bonuses, generous leave, and wellbeing support.
- Other info: Supportive leadership team committed to innovation and growth.
- Why this job: Make a meaningful impact in health and social care while leading dedicated teams.
- Qualifications: Proven operational management experience and RGN qualification required.
The predicted salary is between 85000 - 85000 £ per year.
An exciting opportunity has arisen for an experienced Nurse Qualified Operations Manager to join a respected and values led care organisation supporting individuals with complex needs across a portfolio of high quality services throughout Essex. This is a senior operational leadership role for a compassionate, commercially minded professional who is passionate about delivering exceptional outcomes, driving continuous improvement, and supporting teams to achieve excellence.
Reporting into the senior leadership team, you will provide operational oversight across multiple services, ensuring regulatory compliance, strong performance, workforce engagement, and consistently high standards of care.
Key Responsibilities- Provide operational leadership across a portfolio of care services, ensuring safe, effective, and person centred support.
- Drive quality improvement initiatives to enhance service delivery and achieve excellent outcomes.
- Support, coach, and develop Registered Managers and leadership teams to maximise performance and retention.
- Ensure compliance with CQC regulations, safeguarding requirements, legislation, and organisational policies.
- Monitor and improve key operational metrics including occupancy, quality, staffing, compliance, and financial performance.
- Implement operational plans that support service stability, growth, and continuous improvement.
- Manage budgets effectively, identifying efficiencies whilst maintaining high quality care delivery.
- Build and maintain positive relationships with commissioners, local authorities, healthcare professionals, and other stakeholders.
- Support service development, mobilisation projects, and operational growth initiatives.
- Promote a culture of compassion, accountability, inclusion, and continuous learning.
- Proven operational management experience within health and social care.
- Strong understanding of CQC regulations and regulatory requirements.
- Experience managing multiple services and leading high performing teams.
- Demonstrable success in improving quality, compliance, and operational performance.
- Commercial awareness with strong budget management experience.
- Motivational leadership style with a passion for developing others.
- Excellent communication and stakeholder management skills.
- Committed to delivering outstanding outcomes for people receiving care and support.
- Must be a RGN.
- Salary of £80,000-£85,000 per annum.
- Performance related bonus opportunity.
- Generous annual leave entitlement.
- Company pension scheme.
- Mileage and business travel expenses.
- Employee wellbeing and assistance programme.
- Long service recognition initiatives.
- Opportunity to contribute to organisational growth and service excellence.
- Supportive senior leadership team committed to quality and innovation.
If you are an experienced operational leader looking to make a meaningful impact whilst leading high performing services and teams, we would welcome your application.
Operations Director in Romford employer: New Way Recruitment LTD
Join a respected and values-led care organisation in Romford, where your expertise as an Operations Director will be valued and rewarded. With a competitive salary, generous annual leave, and a supportive senior leadership team, you will have the opportunity to drive quality improvement and make a meaningful impact on the lives of individuals with complex needs. Our culture promotes compassion, accountability, and continuous learning, ensuring that you can thrive both personally and professionally while contributing to service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Romford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like New Way Recruitment LTD.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at New Way Recruitment LTD.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like New Way Recruitment LTD, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operations Director in Romford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at New Way Recruitment LTD.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at New Way Recruitment LTD.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to New Way Recruitment LTD. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at New Way Recruitment LTD. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at New Way Recruitment LTD
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research New Way Recruitment LTD’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
