At a Glance
- Tasks: Lead quality improvement initiatives and support care services across the Midlands and South.
- Company: Forward-thinking organisation dedicated to high-quality adult social care.
- Benefits: Competitive salary, 25+ days annual leave, and ongoing professional development.
- Other info: Flexible working approach with opportunities for career progression.
- Why this job: Make a genuine impact on care services while driving excellence and positive change.
- Qualifications: Proven leadership experience in adult social care and strong understanding of compliance.
The predicted salary is between 65000 - 65000 £ per year.
Are you an experienced quality leader within adult social care who is passionate about driving excellence, improving outcomes, and leading positive change? We are seeking a dedicated and commercially aware Quality Manager to support a growing portfolio of care services across the Midlands and South. This is an exciting opportunity for an ambitious senior professional who thrives on raising standards, embedding best practice, and supporting operational teams to deliver exceptional person-centred care.
This role would suit an experienced Quality Manager, Regional Support Manager, Operations Manager or senior care leader with a strong understanding of compliance, governance, and continuous improvement within the health and social care sector.
The Role
As Quality Manager, you will work closely with senior operational leaders to strengthen quality performance across multiple services, ensuring compliance excellence while supporting teams to deliver compassionate, safe, and effective care. Please note: this is a regional role requiring regular travel and overnight stays away from home where required to support services across the portfolio.
Key Responsibilities
- Lead quality improvement initiatives across a portfolio of care services
- Conduct audits, service reviews, mock inspections, and compliance assessments
- Support services in achieving and maintaining positive regulatory outcomes
- Analyse performance data, identify trends, and implement improvement plans
- Coach and mentor Home Managers and senior teams to embed best practice
- Support with action planning following incidents, complaints, and inspections
- Drive a culture focused on person-centred care, dignity, safety, and continuous improvement
- Work collaboratively with operational leadership teams to improve occupancy, reputation, and quality performance
- Ensure policies, procedures, and governance frameworks remain compliant and effective
- Provide hands-on support to services requiring additional quality or operational guidance
- Travel extensively across the region and stay away overnight where operationally required
What We’re Looking For
- Proven senior leadership experience within adult social care
- Strong understanding of CQC regulations, governance, and compliance frameworks
- Experience supporting multi-site care services
- Full UK driving licence and willingness to travel extensively
- Flexibility to stay away from home when required
- Passion for delivering outstanding care outcomes
- Excellent communication, leadership, and coaching skills
- Ability to influence, inspire, and build strong working relationships
Competitive salary of £65,000, 25+ days annual leave plus bank holidays, ongoing professional development and career progression opportunities, supportive senior leadership team, and opportunity to make a genuine impact across services. Flexible working approach where appropriate. This is an excellent opportunity to join a forward-thinking organisation committed to delivering high-quality care and investing in both its residents and employees.
Quality Manager in Birmingham employer: New Way Recruitment LTD
Join a forward-thinking organisation in Birmingham that is dedicated to delivering high-quality care and investing in its employees. As a Quality Manager, you will benefit from a competitive salary, over 25 days of annual leave, and ongoing professional development opportunities, all within a supportive work culture that values compassion and continuous improvement. This role offers the chance to make a genuine impact across services while enjoying a flexible working approach and the opportunity to collaborate with senior leaders in the adult social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the adult social care sector. Attend industry events or join relevant online groups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its services. Understand their values and how they align with your passion for quality care. We want you to shine, so practice answering common interview questions and think about how you can demonstrate your leadership skills.
✨Tip Number 3
Showcase your experience with compliance and governance during interviews. Use specific examples from your past roles to illustrate how you've driven quality improvements. We believe that sharing your success stories can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to make a difference in the care sector. Let’s get you that Quality Manager position!
We think you need these skills to ace Quality Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Quality Manager role. Highlight your leadership experience in adult social care and any relevant compliance knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for quality improvement and person-centred care. Tell us why you’re excited about this opportunity and how you can make a difference at StudySmarter.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've driven quality improvements or led successful initiatives in previous roles to demonstrate your impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at New Way Recruitment LTD
✨Know Your Regulations
Make sure you brush up on CQC regulations and compliance frameworks before the interview. Being able to discuss these confidently will show that you understand the landscape of adult social care and are ready to lead quality initiatives.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved quality outcomes or mentored others. This will demonstrate your ability to inspire and influence those around you.
✨Be Data Savvy
Familiarise yourself with performance data analysis. Be ready to discuss how you've used data to identify trends and implement improvement plans. This shows that you're not just about compliance, but also about continuous improvement.
✨Emphasise Person-Centred Care
Prepare to talk about your passion for delivering outstanding care outcomes. Share your thoughts on how to drive a culture focused on dignity and safety, as this aligns perfectly with the role's core responsibilities.
