At a Glance
- Tasks: Support managers with complex HR cases and provide expert guidance.
- Company: Dynamic HR team focused on professional development and collaboration.
- Benefits: Flexible working, competitive salary, and opportunities for growth.
- Other info: Field-based role with travel opportunities across London and beyond.
- Why this job: Make a real difference in people's careers while developing your HR expertise.
- Qualifications: Experience in HR case management and strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Are you an Experienced HR Professional with excellent knowledge and experience in Case Management? You will be ideally based between Croydon and Kent or surrounding areas. We have a Field-based/remote role that requires travel into London and some national travel.
PURPOSE OF ROLE
Provide support and guidance to managers on complex matters, such as capability, serious conduct, employee relations, and suspensions and investigations management. This includes reviewing investigation reports and complex letters or communications. Be an expert in your field and provide a professional, proactive, telephone and written HR advisory service to managers at all levels across the business. Be a point of contact providing active support to managers in the day-to-day case management of serious/complex employment issues, whilst considering the commercial constraints of the business and the legal framework.
KEY ACCOUNTABILITIES/TASKS
- Responsible for managing a portfolio of HR cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales.
- Be a support mechanism within the wider HR team; liaise and develop effective working relationships with wider stakeholders.
- Provide over-the-phone and face-to-face support to Managers or act as HR lead on complex people matters, including hearings and appeals within nationwide locations.
- Reviewing and preparing letters/documents in readiness for and after formal hearings, and providing feedback to Managers where required.
- Record cases accurately on the Case Management System, ensuring that cases are managed proactively and driven through to conclusion, and ensure the personnel database reflects accurately.
- Take every opportunity to coach managers in aspects of people management, including communication, robust decision-making, fairness, consistency, and application.
- Ensure good employment practice through the provision of clear advice and guidance in line with HR policies, procedures, and guidelines.
- Adopt a pragmatic approach in offering solutions to managers.
HR Case Manager Field in Woking employer: New Ventures Recruitment
As a Senior Sales Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With competitive benefits including a company car, generous holiday allowance, and opportunities for professional advancement, we empower our team to excel in their roles while fostering strong relationships with key customers across Scotland and Northern Ireland. Join us to be part of a forward-thinking organisation that values innovation and collaboration in the materials handling sector.
StudySmarter Expert Advice🤫
We think this is how you could land HR Case Manager Field in Woking
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at New Ventures Recruitment!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at New Ventures Recruitment.
We think you need these skills to ace HR Case Manager Field in Woking
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at New Ventures Recruitment. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to New Ventures Recruitment and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at New Ventures Recruitment. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to New Ventures Recruitment's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at New Ventures Recruitment
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with New Ventures Recruitment.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at New Ventures Recruitment will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact New Ventures Recruitment and how you would contribute to adapting HR strategies.
