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- Tasks: Create quotes, manage customer relationships, and support sales campaigns.
- Company: Join a dynamic team in a fast-paced environment in Warrington.
- Benefits: Competitive salary with commission, excellent benefits, and growth opportunities.
- Why this job: Perfect for those passionate about sales and customer service.
- Qualifications: Experience in telesales and strong communication skills required.
- Other info: Guaranteed commission for the first two quarters and a supportive team culture.
We are looking for a dynamic and customer-focused Internal Sales & Customer Service Representative to join our client’s team in Warrington. This is a pivotal role, acting as the key link between customers, internal teams, and the field sales organisation, ensuring a seamless service experience across all business channels and product segments.
Key Responsibilities:
- Create and manage customer quotations in line with pricing procedures.
- Provide accurate product information to customers and liaise with technical sales when required.
- Work closely with field sales to generate and fulfil demand opportunities.
- Gather and share market intelligence on customer and competitor activity.
- Achieve sales and margin targets for assigned accounts.
- Build and maintain strong relationships with key customer contacts.
- Support product campaigns and follow up with customers for potential orders.
- Handle inbound customer queries and provide excellent service.
- Ensure compliance with Health & Safety policies.
- Carry out any additional duties as assigned by the line manager.
Skills & Experience Required:
- Previous experience in telesales, including upselling, cross-selling, and price/product negotiations.
- B2B sales experience with repeat customers and account management.
- Experience working in a target-driven environment.
- Strong communication and relationship-building skills.
- Proficiency in Microsoft Office (Outlook, Excel, Word).
- Knowledge of SAP systems (SAP R3, SAP CRM, SAP CIC) is an advantage.
Personal Attributes:
- Professional and confident communicator.
- Self-motivated and results-driven.
- Organised with excellent attention to detail.
- Team player with a proactive approach.
Salary: £26,000 basic. Commission is £3,000 per annum at 100% target achievement, paid quarterly with the potential to double this if the target achievement is exceeded. First 2 quarters' commission is guaranteed. Excellent benefits.
This is an excellent opportunity for someone with a passion for sales and customer service to grow within a fast-paced, supportive environment. If you’re interested, please get in touch today!
New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy.
Internal Sales & Customer Service Representative in Warrington employer: New Ventures Recruitment
Contact Detail:
New Ventures Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales & Customer Service Representative in Warrington
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in telesales and how you've successfully built relationships with customers. We want to hear how you can bring that same energy to our client’s team.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that could give you an edge during interviews.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales & Customer Service Representative in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous telesales and customer service roles, and don’t forget to mention any B2B sales experience you've got!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Internal Sales & Customer Service Representative role. Show us your passion for sales and how you can build strong relationships with customers.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you exceed sales targets? Did you improve customer satisfaction? Numbers speak volumes, so include them where possible to grab our attention!
Apply Through Our Website: We love it when candidates apply directly through our website! It makes the process smoother for both of us. So, don’t hesitate – get your application in and let’s see if you’re the right fit for our team!
How to prepare for a job interview at New Ventures Recruitment
✨Know Your Product Inside Out
Make sure you’re familiar with the products and services offered by the company. Be ready to discuss how they meet customer needs and how you can effectively communicate this to clients. This will show your enthusiasm and preparedness.
✨Demonstrate Your Sales Skills
Prepare examples of your previous sales experiences, especially in telesales or B2B environments. Think about times when you successfully upsold or cross-sold products, and be ready to share these stories during the interview.
✨Showcase Your Communication Skills
As an Internal Sales & Customer Service Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios to demonstrate your problem-solving abilities.
✨Research the Company Culture
Understanding the company’s values and culture can give you a leg up. Look into their approach to customer service and sales, and think about how your personal attributes align with their mission. This will help you connect better during the interview.
