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- Tasks: Coordinate and deliver impactful training programmes for global financial services clients.
- Company: Join a dynamic learning provider with a focus on client success.
- Benefits: Competitive salary, flexible working hours, and opportunities for skill development.
- Why this job: Make a real impact by enhancing learning experiences for high-profile clients.
- Qualifications: Experience in client-facing roles and strong organisational skills required.
- Other info: Enjoy a collaborative environment with opportunities for growth and responsibility.
The predicted salary is between 35000 - 38000 ÂŁ per year.
Remote (UK-based) | £35,000 – £38,000 | 12-Month Fixed-Term Contract
We are partnering with a specialist learning provider delivering high-impact training programmes to global financial services clients. This is a hands-on, client-facing role focused on the end-to-end delivery and coordination of training programmes.
You’ll sit at the heart of delivery, working closely with clients, participants, and internal teams at all levels to ensure every programme runs smoothly and delivers an exceptional learning experience. This role is ideal for someone who enjoys being visible, organised, and proactive, and who thrives in a professional, fast-paced, and client-driven environment.
Role OverviewAs Program Manager, you will take full ownership of programme delivery from initial coordination through to completion and evaluation. You will:
- Act as the central point of contact for clients and participants
- Manage all programme logistics, including scheduling, onboarding, and communications
- Coordinate closely with trainers and internal teams to ensure seamless delivery
- Support and produce live virtual training sessions (Zoom, Teams, Webex)
- Ensure a high-quality, professional learning experience for global clients
- Proactively identify and resolve issues before they escalate
- Maintain accurate records across CRM and LMS systems
- Run client meetings, track actions, and ensure delivery against expectations
This is a delivery-focused role, not a purely strategic one, perfect for someone who enjoys being hands-on and making things happen.
Candidate ProfileWe’re looking for someone who can confidently represent the business and deliver a first-class client experience. The ideal candidate will:
- Have experience in a client-facing role within a professional or corporate environment (essential)
- Be confident working with high-profile clients and building strong relationships
- Take full ownership of programmes, managing delivery end-to-end
- Be highly organised while remaining flexible and solutions-focused
- Demonstrate a proactive mindset, spotting and resolving issues early
- Be comfortable adapting to changing priorities while maintaining high standards
- Have a “can do, will do” attitude and be a strong team player
- Combine operational delivery with excellent communication and stakeholder management skills
- Be confident using virtual platforms such as Zoom, Teams, or Webex
- Have experience with LMS/CRM systems (desirable)
Core hours are 9:00am – 5:30pm, however:
- This is a global role, requiring flexibility to support international clients
- You must be able to work between 6:00am and 10:00pm when required
- Working hours will be adjusted accordingly on these days
- Ability to pass criminal record and credit checks (due to financial services clients)
- A professional home working setup, including reliable internet and appropriate space to deliver virtual training
- Willingness to occasionally attend in-person meetings or training sessions if required
This is a fantastic opportunity to join a collaborative, growing environment where you’ll:
- Work closely with high-profile, global clients
- Play a key role in delivering impactful learning experiences
- Be trusted with real ownership and responsibility
- Develop your skills in client management, programme delivery, and virtual learning environments
Please note: this role requires standard financial services checks (credit, RTW, criminal, sanctions, etc.).
Program Manager employer: New Ventures Recruitment
Contact Detail:
New Ventures Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend virtual events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or use online resources. We want you to feel confident and ready to showcase your skills in programme delivery and client management.
✨Tip Number 3
Be proactive during interviews! Ask insightful questions about the role and the company. This shows you’re genuinely interested and helps us see how you’d fit into our fast-paced, client-driven environment.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for us.
We think you need these skills to ace Program Manager
Some tips for your application 🫡
Show Your Client-Facing Experience: Make sure to highlight any previous roles where you’ve worked directly with clients. We want to see how you’ve built relationships and delivered exceptional service, as this is key for the Program Manager role.
Be Organised and Proactive: In your application, demonstrate your organisational skills and proactive mindset. Share examples of how you've managed logistics or resolved issues before they escalated, as this will resonate with us at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Program Manager role. We love seeing candidates who take the time to align their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at New Ventures Recruitment
✨Know Your Program Delivery Inside Out
Make sure you understand the end-to-end delivery process of training programmes. Familiarise yourself with how logistics, scheduling, and client communications work together to create a seamless experience. This will help you answer questions confidently and demonstrate your proactive mindset.
✨Showcase Your Client-Facing Experience
Prepare examples from your past roles where you've successfully managed client relationships. Highlight how you’ve built rapport with high-profile clients and resolved issues before they escalated. This will show that you can confidently represent the business and deliver a first-class client experience.
✨Be Ready for Virtual Platforms
Since this role involves supporting live virtual training sessions, brush up on your skills with platforms like Zoom, Teams, and Webex. Be prepared to discuss any previous experiences you have with these tools and how you’ve used them to enhance learning experiences.
✨Demonstrate Your Organisational Skills
Think of specific instances where your organisational skills made a difference in programme delivery. Whether it was managing multiple schedules or maintaining accurate records across CRM and LMS systems, be ready to share how you keep everything running smoothly while adapting to changing priorities.