At a Glance
- Tasks: Provide expert HR advice and manage complex employee relations cases.
- Company: Join an award-winning company with a supportive HR team.
- Benefits: Competitive salary, generous holiday allowance, and hybrid working options.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced advisory role while developing your HR skills.
- Qualifications: Experience in HR casework and strong knowledge of UK employment law required.
The predicted salary is between 29700 - 36300 £ per year.
We are pleased to be working with an award-winning company that is seeking an HR Case Manager to join their amazing HR team. This is a telephone-based advisory role, supporting managers across the wider group through a centralised HR advisory function, where you'll play a key part in delivering expert HR guidance on a wide range of complex employee relations matters. You'll manage your own caseload while partnering with stakeholders at all levels to drive fair, consistent, and commercially sound outcomes.
The Role
- Provide professional, proactive HR advice via telephone and written communication to managers across the business.
- Take ownership of the compliance and checks regarding Right to Work processes.
- Take ownership of long-term absence cases.
- Manage a varied caseload of complex ER issues, including disciplinary, grievance, capability, and employee concerns.
- Support and guide managers through investigations, hearings, appeals, and suspensions.
- Review and advise on investigation reports, outcome letters, and formal documentation.
- Ensure all cases are handled in line with employment law, best practice, and internal policies.
- Coach and support managers to build confidence and capability in people management.
- Maintain accurate records using a case management system, ensuring cases are progressed efficiently and within SLAs.
- Work collaboratively with HR colleagues to ensure consistency and best practice across the function.
About You
- Proven experience managing complex HR/ER casework.
- Strong knowledge of Compliance & Right to work checks.
- Strong, up-to-date knowledge of UK employment law.
- Confident communicator with the ability to influence and challenge at all levels.
- Able to take a pragmatic, commercially focused approach to problem-solving.
- Comfortable working autonomously while managing multiple priorities.
- Strong attention to detail with excellent organisation and diary management skills.
- Experience coaching and developing managers is highly desirable.
- CIPD Level 5 or above (or equivalent) is preferred.
What's on Offer
- Competitive salary package.
- Generous holiday allowance (including bank holidays).
- Employee discount schemes.
- Onsite facilities including parking and subsidised dining.
- Long service and recognition schemes.
- Supportive and collaborative HR environment.
- Hybrid after 1st month - 3 days in the office / 2 from home.
New Ventures Recruitment Ltd is acting as a Recruitment Agency in relation to this vacancy. We are committed to promoting equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based solely on skills, experience and suitability for the role.
HR Case Manager in Shotton employer: New Ventures Recruitment Ltd
As a Senior Sales Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With competitive benefits including a company car, generous holiday allowance, and a focus on work-life balance, we empower our team to excel in their roles while fostering strong relationships with key customers across Scotland and Northern Ireland. Join us to lead a high-performing sales team and make a significant impact in the materials handling sector.
Contact Details:
New Ventures Recruitment Ltd Recruitment Team
