HR Case Manager Field

HR Case Manager Field

Full-Time No working from home possible
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Are you an Experienced HR Professional with excellent knowledge and experience in Case Management. You will be ideally based between Croydon and Kent or surrounding areas. We have a Field- based/remote role that requires travel into Lonon Liaise and develop effective working relationships with wider stakeholders Provide over-the-phone and face-to-face support to Managers or act as HR lead on complex people matters, including hearings and appeals within nationwide locations Reviewing and preparing letters/ documents in readiness for and after formal hearings, and providing feedback to Managers where required Record cases accurately on the Case Management System, and ensure that cases are managed proactively and driven through to conclusion and ensure the personnel database reflects accurately Take every opportunity to coach managers in aspects of people management, including communication, robust decision-making, fairness, consistency, and application Ensure good employment practice through the provision of clear advice and guidance in line with HR policies, procedures, and guidelines Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements. Work autonomously whilst using your own initiative, on delegated work areas, and where appropriate, seek advice from senior colleagues when required QUALIFICATIONS/KNOWLEDGE/EXPERIENCE Proven track record of managing a range of complex HR cases Demonstrable, comprehensive, up-to-date working knowledge of UK employment law and legislation and its implications for employers Confident communication with people at all levels, with a style that is clear, engaging, coaching and collaborative, whilst at times of challenge can hold your own Demonstrate strong partnership working with a variety of stakeholders CIPD qualified (Level 5 -7) Experience of applying a commercial and pragmatic approach to providing HR risk-based solutions to difficult issues that arise within challenging situations Ability to work flexibly in an agile way to meet deadlines and respond positively and constructively to feedback Can evidence-building capability within a coaching framework Good analytical and problem-solving skills Full UK Driving licence (field-based roles) Competitive salary Excellent benefits Company car New Ventures Recruitment Ltd is an Equal Opportunities Employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. New Ventures Recruitment Ltd is acting as a Recruitment Agency in relation to this vacancy. TPBN1_UKTJ

HR Case Manager Field employer: New Ventures Recruitment Ltd

As a Senior Sales Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With competitive benefits including a company car, generous holiday allowance, and a focus on work-life balance, we empower our team to excel in their roles while fostering strong relationships with key customers across Scotland and Northern Ireland. Join us to lead a high-performing sales team and make a significant impact in the materials handling sector.

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Contact Details:

New Ventures Recruitment Ltd Recruitment Team