At a Glance
- Tasks: Join our Board to shape the future of community housing and enhance customer experiences.
- Company: Worthing Homes, a community-focused housing association dedicated to better lives.
- Benefits: Remunerated roles with flexible time commitment and opportunities for personal growth.
- Other info: Collaborative environment with a focus on equality, diversity, and inclusion.
- Why this job: Make a real difference in people's lives while contributing to strategic decisions.
- Qualifications: Senior-level experience in property management or customer service; governance understanding is a plus.
The predicted salary is between 60000 - 70000 £ per year.
Worthing Homes is a community-focused housing association with a simple but powerful purpose: providing homes to support better lives. Managing more than 4,000 homes and supporting around 10,000 customers across the Sussex coast, we are deeply rooted in our communities and proud of our reputation as a trusted landlord and partner. In 2024 we launched our new corporate plan, 27 Steps by 2027, setting out our ambition to become the Home of Brilliance; a customer-first organisation that delivers brilliant outcomes for residents, colleagues and communities.
We are now looking for two new Board Members to join us from August/September 2026, as part of our succession planning. These are genuine opportunities to contribute to the strategic direction of a dynamic, values-driven organisation at an exciting point in its journey. The intention is that one of the appointed Board Members will serve as Chair of our newly formed Customer Committee.
We are looking for candidates with expertise in one of two areas:
- Senior-level experience in residential property asset management.
- Senior-level experience in customer service and/or community engagement; this could be someone from a non-profit, public or private sector background who brings real fluency in working with diverse customer groups or communities and a strong commitment to equality, diversity, inclusion and equity.
Candidates will bring an understanding of governance and risk, gained in either board-facing senior executive or non-executive roles; we are happy to consider and support people for whom this would be a first non-executive role. For both board seats, we are looking for people who will enjoy contributing to the full range of issues that come to the Board. We need people who combine strategic thinking with commercial acumen, and who understand what it means to serve customers well in a regulated environment.
Above all, we are looking for people who share our values and our passion for making a real difference; collaborative, curious and confident contributors who will bring challenge and support in equal measure, and who feel a genuine connection to what Worthing Homes is here to do.
These are remunerated roles requiring a time commitment of around 1.5 days a month, with Board meetings currently held in the evening at our Worthing office. All Board Members are invited to serve on two Committees and one of the two Board Members appointed through this process will serve as Chair of our newly formed Customer Committee. Committees meet quarterly. Customer Committee meetings are usually held in person during the afternoon, while Audit and Risk and Asset and Development Committee meetings are usually held online in the evening. As with Board meetings, timings and formats may change as part of ensuring ongoing effectiveness.
Applications should be received by noon on Monday 29th June 2026.
Non-Executive Directors (x2) inc. Customer Committee Chair in Worthing employer: New Street Consulting Group
Worthing Homes is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that prioritises community engagement and customer satisfaction. With a clear vision outlined in our 27 Steps by 2027 corporate plan, we offer meaningful opportunities for professional growth and the chance to make a tangible impact on the lives of our residents. Joining our Board means being part of a values-driven organisation that champions diversity and innovation while supporting your development in a rewarding environment.
Contact Details:
New Street Consulting Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Non-Executive Directors (x2) inc. Customer Committee Chair in Worthing
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We think you need these skills to ace Non-Executive Directors (x2) inc. Customer Committee Chair in Worthing
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Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like New Street Consulting Group, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
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