Non-Executive Directors (x2) inc. Customer Committee Chair

Worthing Homes is a community-focused housing association with a simple but powerful purpose: providing homes to support better lives. Managing more than 4,000 homes and supporting around 10,000 customers across the Sussex coast, we are deeply rooted in our communities and proud of our reputation as a trusted landlord and partner.

In 2024 we launched our new corporate plan, 27 Steps by 2027, setting out our ambition to become the Home of Brilliance; a customer-first organisation that delivers brilliant outcomes for residents, colleagues and communities. We are now looking for two new Board Members to join us from August/September 2026, as part of our succession planning. These are genuine opportunities to contribute to the strategic direction of a dynamic, values-driven organisation at an exciting point in its journey.

The intention is that one of the appointed Board Members will serve as Chair of our newly formed Customer Committee. We are looking for candidates with expertise in one of two areas:

• Senior-level experience in residential property asset management.
• Senior-level experience in customer service and/or community engagement; this could be someone from a non-profit, public or private sector background who brings real fluency in working with diverse customer groups or communities and a strong commitment to equality, diversity, inclusion and equity.

Candidates will bring an understanding of governance and risk, gained in either board-facing senior executive or non-executive roles; we are happy to consider and support people for whom this would be a first non-executive role. For both board seats, we are looking for people who will enjoy contributing to the full range of issues that come to the Board. We need people who combine strategic thinking with commercial acumen, and who understand what it means to serve customers well in a regulated environment.

Above all, we are looking for people who share our values and our passion for making a real difference; collaborative, curious and confident contributors who will bring challenge and support in equal measure, and who feel a genuine connection to what Worthing Homes is here to do.

These are remunerated roles requiring a time commitment of around 1.5 days a month, with Board meetings currently held in the evening at our Worthing office. All Board Members are invited to serve on two Committees and one of the two Board Members appointed through this process will serve as Chair of our newly formed Customer Committee. Committees meet quarterly. Customer Committee meetings are usually held in person during the afternoon, while Audit and Risk and Asset and Development Committee meetings are usually held online in the evening. As with Board meetings, timings and formats may change as part of ensuring ongoing effectiveness.

Applications should be received by noon on Monday 29th June 2026.