At a Glance
- Tasks: Lead high-quality adult social care services and ensure CQC compliance.
- Company: Wakefield Council, dedicated to improving lives in the community.
- Benefits: Competitive salary, flexible working, and professional development opportunities.
- Other info: Join a passionate team committed to person-centred service delivery.
- Why this job: Make a real impact on people's lives while driving innovation in care services.
- Qualifications: Degree-level qualification and significant leadership experience in Adult Social Care.
The predicted salary is between 69037 - 69037 £ per year.
We have an exciting opportunity for an experienced and driven leader to join our Adult Social Care team as Service Manager - Regulated Services and CQC Oversight. This is a pivotal role where you will lead on the delivery of high-quality, safe, and compliant adult social care services across the Wakefield District. You will act as the Lead Professional Officer for CQC-related operational matters, ensuring services meet regulatory standards while driving continuous improvement and innovation. Working closely with senior leaders, partners, and providers, you will shape and influence service delivery to ensure it is outcome-focused, person-centred, and aligned to both local and national priorities.
Key Responsibilities
- Lead on CQC compliance and quality assurance across all Adult Social Care provision (in-house and commissioned)
- Provide strategic and operational leadership to ensure services meet statutory and regulatory requirements
- Manage and support Registered Managers and service teams, promoting a high-performance culture
- Drive service transformation and continuous improvement aligned with national policy and local priorities
- Oversee performance, governance, and service standards, ensuring excellence across provision
- Lead multi-agency partnerships, influencing and collaborating with stakeholders across health and social care
- Support workforce development, staff engagement, and organisational change
About You
We’re looking for a confident and experienced leader with a passion for delivering high-quality care services.
Essential Requirements
- Degree-level qualification (or equivalent experience) in a relevant field
- Significant senior leadership experience within Adult Social Care
- Strong knowledge of Care Act legislation and CQC regulations
- Proven experience managing CQC-registered services safely and effectively
- Demonstrated ability to lead multi-agency partnerships and complex programmes
- Excellent communication, influencing, and strategic thinking skills
- Strong background in performance management, quality assurance, and service improvement
Desirable
- Project or management qualifications
- Knowledge of the integrated care agenda
- Membership of a relevant professional body
What We Offer
- A strategic leadership role with real impact on people’s lives
- Opportunity to shape and improve services across the district
- A collaborative and forward-thinking working environment
- Professional development and career progression opportunities
- Flexible and agile working arrangements
Why Join Us?
You’ll be part of a passionate Adult Social Care leadership team committed to delivering excellent, person-centred services. This is your chance to make a meaningful difference while leading innovation and quality across a complex and rewarding service area.
Apply Now
If you’re ready to take on a high-impact leadership role and drive excellence in Adult Social Care, we’d love to hear from you.
Service Manager – Regulated Services and CQC Oversight (Full Time) in Wakefield employer: New Start
Wakefield Council is an exceptional employer, offering a strategic leadership role that allows you to make a significant impact on the lives of individuals within the community. With a collaborative and forward-thinking work culture, employees benefit from professional development opportunities, flexible working arrangements, and the chance to lead innovative, person-centred services in a supportive environment. Join us in shaping the future of Adult Social Care in Wakefield, where your expertise will drive continuous improvement and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager – Regulated Services and CQC Oversight (Full Time) in Wakefield
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at New Start.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from New Start!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like New Start, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at New Start or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager – Regulated Services and CQC Oversight (Full Time) in Wakefield
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to New Start:Before hitting send, make sure to tailor your application specifically to New Start! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at New Start
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
