At a Glance
- Tasks: Manage properties, support tenancies, and build community relationships in a rewarding role.
- Company: Join Ashfield District Council and make a positive impact in your local community.
- Benefits: Enjoy 30 days annual leave, flexible working, and a solid pension scheme.
- Other info: Opportunity for career growth and professional development in a dynamic environment.
- Why this job: Be part of a supportive team while tackling real housing challenges.
- Qualifications: Experience in social housing and strong communication skills are essential.
We are looking for an experienced Housing Officer to join our Housing Management Team, who provide an excellent tenancy and estate management service to our local community. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary.
The role involves mainly working out on our estates in the district, visiting customers in their own home, and establishing good relationships across the community. You will be responsible for managing a varied caseload, as well as the preparation of legal documentation and attendance at Court. You must be organised and able to manage and prioritise a diverse workload with competing demands, be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy.
The ideal candidate must have:
- Experience of working in social housing (Council/Housing Association/Registered Social Housing Provider) in a similar role.
- Up-to-date knowledge of housing practice and current social housing issues.
- Experience of working with the public and liaising with a range of stakeholders (voluntary/statutory and partner agencies).
- The ability to remain calm under pressure and to manage challenging situations.
- Experience of working within a team and proactively work towards joint targets.
- Excellent communication skills at all levels, excellent IT Skills and be proficient in professional letter writing.
This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community. In addition, the benefits of the role also include:
- 30 days' annual leave (rising to 35 after 5 years' service) + bank holidays
- Access to the Local Government Pension Scheme
- Flexible hybrid working - patch/office/home
Please note that successful candidates will be expected to work from the office for a period of up to three months, enabling them to access continued support and guidance as they settle into the role.
Housing Officer (Full Time) in Sutton employer: New Start
New Start is an exceptional employer located in Chelmsford, offering a supportive work culture that prioritises employee well-being and professional growth. With 27 days of holiday and participation in the Local Government Pension Scheme, we provide our team with valuable benefits while fostering an environment that encourages mentorship and collaboration among ecologists. Join us to make a meaningful impact on complex development projects in a dynamic and rewarding setting.
