Royal Borough of Greenwich is seeking a proactive Correspondence Support Officer for the Parking Business Services team in London. You will coordinate casework, log and track requests, manage shared mailboxes and ensure timely responses while maintaining accurate records.
You will monitor deadlines, produce KPI reports and help drive service improvement, data analysis and better information for residents through online portals and communications.
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Parking Services Casework & Performance Officer employer: New Start
New Start is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture focused on recovery and social reintegration. With a competitive salary and opportunities for professional development, staff are empowered to make a meaningful impact in the lives of residents while enjoying a balanced work-life schedule. Located in a vibrant community, employees benefit from a collaborative environment that fosters innovation and personal fulfilment.