Senior Recovery Officer
We have an exciting opportunity for a Senior Recovery Officer to join our Revenues and Benefits Service. We are looking for an enthusiastic, committed and self-motivated team player who can support and guide colleagues while delivering an excellent service.
In this role, you will be responsible for the collection of Council Tax, Business Rates, overpaid Housing Benefit and corporate sundry debts, in accordance with relevant legislation, local policies and service strategies. Excellent customer service and negotiation skills are essential, together with the ability to make sound decisions and work effectively as part of a team.
You will prepare cases for legal proceedings and represent the Council at the relevant courts in matters relating to the collection and enforcement of outstanding debts. You will also support colleagues with complex recovery and enforcement issues, helping to ensure that debts are recovered promptly and through the most appropriate course of action.
This is a challenging but rewarding role in which flexibility, sound judgement and the ability to adapt to changing service demands are essential. You will need to think confidently on your feet and make independent decisions. In return, we offer hybrid working, with the successful applicant joining a small, friendly and supportive team working both from home and at our Council Offices in Kirkby-in-Ashfield.
Previous experience of working in local government Revenues or in a recovery role is essential. Please read the job description carefully before applying.
A DBS check is required.
Salary
£33,119 - £35,570 per annum
Location
Nottingham, Nottinghamshire
Job Type
Full Time
Closing date
1 November 2026
Company
Ashfield District Council
Sector
Housing
Job Role
Officer
#J-18808-Ljbffr
Senior Recovery Officer (Full Time) in Nottingham employer: New Start
New Start is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture focused on recovery and social reintegration. With a competitive salary and opportunities for professional development, staff are empowered to make a meaningful impact in the lives of residents while enjoying a balanced work-life schedule. Located in a vibrant community, employees benefit from a collaborative environment that fosters innovation and personal fulfilment.
