Jobs
Housing Income Officer
Salary
£29,542 - £34,811 per annum
Expires
29/11/2026
Location
East Midlands Region, East Midlands Region
Job Type
Full Time
Maternity Cover – up to 9 months FTC
An exciting opportunity has arisen for a motivated, compassionate and empathetic candidate to join the Housing Income Team for approximately 9 months to cover maternity leave. This is an important role of Housing Income officer. You will be joining a team who are dedicated in ensuring it reaches high levels of income collection, whilst at the same time collecting with care.
You will be supporting customers in ensuring they have all benefits in place including universal credit housing costs, housing benefits, council tax reduction, enabling access to household support funds, referrals for specialist support, where a need is identified.
Whilst the role is primarily to ensure rent is collected and enforcing breach of tenancy conditions for nonpayment of rent, you will be working in an environment where all possible support is offered in particular during the recovery process. We are also in the process of introducing a new case load manager to support and assist the team.
The ideal candidate will have experience of working in an income recovery, have an existing knowledge of welfare benefits and giving budgeting advice (although training will be provided), have excellent team and communication skills.
You must be hardworking with eye for detail and have a genuine passion for working together as part of a team to provide the best service possible to our customers.
For further information about the role, please refer to the job profile. If you would like to have an informal chat about this role please contact Jill Kirkpatrick, Housing Income Team Leader, 01623 463359.
Closing date: 29 November 2026
Interviews: 8 December 2026
Company: Mansfield District Council
Salary: £29,542 - £34,811 per annum
Location: East Midlands Region, East Midlands Region
Sector: Corporate Services
Sector: Administration
Sector: Housing
Job Role: Officer
Housing Income Officer (Full Time) in Nottingham employer: New Start
New Start is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture focused on recovery and social reintegration. With a competitive salary and opportunities for professional development, staff are empowered to make a meaningful impact in the lives of residents while enjoying a balanced work-life schedule. Located in a vibrant community, employees benefit from a collaborative environment that fosters innovation and personal fulfilment.
