North Yorkshire Council is seeking a Complaints Support Officer in Northallerton. The role involves coordinating complaints across Planning, Housing, Economic Development, Regeneration, Tourism and Culture, and ensuring timely responses.
You will log and manage cases, draft acknowledgements, support MP enquiries and FOI requests, while maintaining confidentiality and accuracy. The post is based at County Hall, Northallerton with a range of benefits offered.
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Complaints Resolution & Service Coordination in Northallerton employer: New Start
New Start is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture focused on recovery and social reintegration. With a competitive salary and opportunities for professional development, staff are empowered to make a meaningful impact in the lives of residents while enjoying a balanced work-life schedule. Located in a vibrant community, employees benefit from a collaborative environment that fosters innovation and personal fulfilment.
