Jobs
Revenues Visiting Officer
Salary
£29,542 - £32,046 per annum
Expires
22/11/2026
Location
East Midlands Region, East Midlands Region
Job Type
Full Time
We have an exciting opportunity for a Revenues and Benefits Visiting Officer to join our Revenues and Benefits Service. We are looking for an enthusiastic, committed and self-motivated team player who can deliver excellent customer service and help us maintain accurate revenues and benefits records.
In this varied role, you will visit customers and domestic and non-domestic properties to gather and verify information relating to Housing Benefit, Council Tax Support, Council Tax and Business Rates. You will help establish correct liability and entitlement to discounts, exemptions and reliefs, collect supporting evidence and provide general advice to customers.
You will also deliver recovery documents and undertake visits relating to Housing Benefit overpayments, explaining the details to customers and agreeing payment arrangements where necessary. Keeping accurate records, updating our systems and handling sensitive information confidentially will be important parts of your work.
Excellent customer care skills, a flexible approach and the ability to work accurately under pressure are essential. You will need to follow procedures, adapt to changing demands and work effectively as part of a team. The successful applicant will be joining a small, friendly and supportive team working from our Council Offices in Kirkby-in-Ashfield and on customer and property visits.
You will need experience of working in a team and using computer systems. Experience in local government revenues, benefits or a similar environment is desirable but not essential. Please read the job description and person specification carefully before applying.
DBS check is required for this role.
Closing date: 22 November 2026
Interview date: Week commencing 30 November 2026
Company: Ashfield District Council
Salary: £29,542 - £32,046 per annum
Location: East Midlands Region, East Midlands Region
Sector: Corporate Services
Sector: Finance
Sector: Regeneration and Local Economies
Job Role: Officer
Revenues Visiting Officer (Full Time) in Knowsley employer: New Start
New Start is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture focused on recovery and social reintegration. With a competitive salary and opportunities for professional development, staff are empowered to make a meaningful impact in the lives of residents while enjoying a balanced work-life schedule. Located in a vibrant community, employees benefit from a collaborative environment that fosters innovation and personal fulfilment.
