Jobs
Housing Solutions Officer
More Information
Salary
£32,046 - £33,673
Expires
22/09/2026
Location
Middlesbrough, North Yorkshire
Job Type
Full Time
The role
At Middlesbrough, we truly live our values and incorporate them into everything we do.
We are passionate about improving the lives of our residents, focused on achieving and creative in the way we work with customers, ensuring they get the best support available.
We have an exciting, permanent opportunity for a motivated individual to join the Housing Solutions team.
We are looking for someone who can:
- Make statutory decisions in line with the relevant legislation whilst working with individuals, couples, and families who are placed in interim and temporary accommodation to facilitate their move into long term accommodation in a timely manner.
- Take a proactive approach to ensure all suitable housing options are explored. Identifying potential barriers and what actions are required to achieve the desired outcomes.
- Be creative and innovative in your approach to supporting applicants who require move on support.
- Work as part of the wider Housing Solutions team, completing visits to temporary accommodation placements, supporting applicants to property viewings also support with funding applications.
- Record information accurately and in a timely manner.
- Effectively communicate with colleagues, applicants and stakeholders.
- Be part of a service that provides housing advice and support, Monday to Friday.
Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate).
New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.
To be successful in this role you will need to demonstrate your commitment to Our Values, have experience of working effectively with a range of services and have the skills, passion and resilience to work creatively with service users who are accessing Housing Solutions.
If this is you, this may be the opportunity you are looking for!
In return we can offer:
- Generous annual leave entitlement with an option to purchase up to 10 additional days annual leave per year.
- Excellent pensions plus top-up options.
- Staff networks run by our staff for our staff.
- Flexible working (dependent on the job role).
- Electric car scheme.
- Cycle to work scheme.
- Employee benefits portal including Wellbeing and Employee Assistance Programme.
- Staff Lottery.
- Travel and car parking schemes.
- Ongoing training and development opportunities.
- Fantastic career opportunities and lots more!
If you would like to talk through this opportunity further, please contact Joanne West, Team Manager – Housing Solutions at Joanne_West@middlesbrough.gov.uk or Natalie Banks, Assistant Team Manager – Housing Solutions at Natalie_Banks@middlesbrough.gov.uk .
Please note Middlesbrough Council do not currently offer sponsorships.
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
Company: Middlesbrough Council
Salary: £32,046 - £33,673
Location: Middlesbrough, North Yorkshire
Sector: Housing
Sector: Community Services
Job Role: Officer
Get more information aboutHousing Solutions Officer
#J-18808-Ljbffr
Housing Solutions Officer (Full Time) employer: New Start
New Start is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture focused on recovery and social reintegration. With a competitive salary and opportunities for professional development, staff are empowered to make a meaningful impact in the lives of residents while enjoying a balanced work-life schedule. Located in a vibrant community, employees benefit from a collaborative environment that fosters innovation and personal fulfilment.
