At a Glance
- Tasks: Provide top-notch customer service and support for municipal programs through various channels.
- Company: Join Ashfield District Council, a community-focused organisation making a difference.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
- Other info: Fixed-term role with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team that impacts the community and enhances customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22950 - 28050 £ per year.
Ashfield District Council is seeking a Corporate Customer Services Officer for a fixed-term of two years to support increased demand from nationwide initiatives. The role handles over 160,000 interactions yearly via telephone, email, digital and social channels, delivering fast, accurate responses and high-quality customer care.
The position offers hybrid working with a rota basis. You will join a focused team providing frontline support, building rapport, diagnosing issues, and guiding customers.
Customer Services Specialist – Municipal Programs (Hybrid) employer: New Start
New Start is an exceptional employer located in Chelmsford, offering a supportive work culture that prioritises employee well-being and professional growth. With 27 days of holiday and participation in the Local Government Pension Scheme, we provide our team with valuable benefits while fostering an environment that encourages mentorship and collaboration among ecologists. Join us to make a meaningful impact on complex development projects in a dynamic and rewarding setting.
