At a Glance
- Tasks: Support families to improve school attendance and remove barriers for vulnerable children.
- Company: Essex County Council, a leader in disability confidence and community support.
- Benefits: Competitive salary, flexible working, and comprehensive benefits package.
- Other info: Join a supportive team dedicated to safeguarding and promoting welfare.
- Why this job: Make a real difference in children's lives by ensuring they receive the education they deserve.
- Qualifications: Degree or equivalent experience in education, strong communication, and relationship-building skills.
The predicted salary is between 33915 - 39900 £ per year.
This role sits within the Attendance Compliance Team and focuses on intensive, well‑documented family support to remove barriers to regular school attendance, including the use of Education Supervision Orders (ESOs). The successful candidate will have a strong understanding of the statutory framework underpinning the local authority's role in attendance concerns and experience in building relationships with children, families, schools and partners to identify barriers and develop action plans.
Accountabilities
- Utilise specialist skills to meet statutory responsibilities for children failing to attend school regularly.
- Provide expert advice and guidance to key stakeholders and families to ensure vulnerable children's educational needs are met.
- Work collaboratively with stakeholders and partners to prioritise school attendance for vulnerable children.
- Ensure all interactions are captured in a court‑suitable format.
- Develop solution‑focused plans with robust directions and deadlines for all parties to improve pupil attendance.
- Collaborate with colleagues to progress cases and achieve desired outcomes.
- Challenge schools and families where pupils are prevented from accessing education, highlighting obstacles and instigating plans to overcome barriers.
- Ensure compliance with statutory requirements, equality and anti‑discrimination legislation, and robust processes for managing concerns and complaints.
- Define specific individual and shared targets and objectives annually within the performance management framework.
The experience you will bring
- Degree level education in a relevant subject area or equivalent experience.
- Evidence of ongoing professional development and expert knowledge in the relevant field.
- Ability to interpret information and data to achieve positive outcomes and improve standards.
- Significant experience in an education environment, demonstrating knowledge of the work involved in ensuring families understand the importance of attendance.
- Experience managing workload and change in a complex environment.
- Experience delivering public services in a multi‑stakeholder environment.
- Strong communication skills, empathy, negotiation, and the ability to hold key partners to account.
Eligibility and requirements
- Must have a valid driving licence and access to a vehicle or alternative means to meet the mobility requirements of the role.
- May be required to register with the DBS update service if the role requires a DBS check.
- The role requires the post holder to be mobile throughout the operational area.
Legal and diversity statements
Essex County Council is proud to be a Disability Confident Leader and will interview all disabled applicants who meet the minimum requirements under the Job Interview Scheme. We will also interview all veterans and care leavers who meet the minimum requirements of the role. We are committed to safeguarding and promoting the welfare of children and vulnerable adults.
Benefits
You will receive a comprehensive benefits package, including support for unpaid carers and flexible working arrangements.
Contact
If you have queries about this role, please email resourcing.team@essex.gov.uk.
Attendance Compliance Officer – ESO Facilitator (Full Time) in Chelmsford employer: New Start
Essex County Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact on the lives of vulnerable children and families in Chelmsford. With a comprehensive benefits package, including flexible working arrangements and professional development opportunities, staff are empowered to grow and thrive in their roles. Join us in our commitment to safeguarding and promoting welfare, where your contributions will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Attendance Compliance Officer – ESO Facilitator (Full Time) in Chelmsford
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like New Start, are looking for. Plus, it shows your genuine interest in the sector!
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We think you need these skills to ace Attendance Compliance Officer – ESO Facilitator (Full Time) in Chelmsford
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for New Start and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at New Start
✨Get to Know Public Sector Values
Before your interview with New Start, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for New Start.
