Essex County Council seeks a Digital Support Analyst to provide 2nd line Service Desk support for employees, resolving incidents, and assisting with desktop devices, software, and network connectivity. You will ensure timely, user-centric digital solutions and maintain service quality for ~9,000 users.
The role is a fixed-term contract initially for 6 months, based in Chelmsford, with visa considerations noted.
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2nd Line Service Desk Analyst - Digital Support (Essex) in Chelmsford employer: New Start
New Start is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture focused on recovery and social reintegration. With a competitive salary and opportunities for professional development, staff are empowered to make a meaningful impact in the lives of residents while enjoying a balanced work-life schedule. Located in a vibrant community, employees benefit from a collaborative environment that fosters innovation and personal fulfilment.