Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Chief Executive and leadership team in various office management tasks.
- Company: Join a dynamic organisation focused on community support and development.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful projects.
- Why this job: Be part of a team that makes a real difference in the community.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Opportunity for growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
The post-holder will work closely with and report to the Chief Executive across the range of activities covered by the post.
Working Relationships
The Business Support Officer will work with the Chief Executive and the wider leadership team. The post-holder will be required to develop effective and positive working relationships with all New Start Highland departments, colleagues and customers.
Key Results & KPIs
- To assist in ensuring that in all aspects of work, New Start Highland’s values, policies and procedures are adhered to in a consistent manner.
- To maintain confidentiality.
- To liaise with staff, volunteers, service users and the general public in a courteous manner that promotes a positive image and upholds the company reputation.
- To support the Leadership Team to ensure safe systems of work, ensuring quality of service and all relevant Health and Safety regulations are consistently delivered.
- To communicate clearly and effectively with other members of the team and the general public.
Key Tasks & Duties
- Office Management: Provide and develop accurate reports required for the NSH Leadership Team, and partner as required with departments at NSH to ensure data is accurate and timely.
- Responsible for NSH main reception, working with volunteers to manage this service.
- Manage and develop the conference room bookings at New Start Highland linking with The Yard Café for catering.
- Supervise contracts and providers for services such as consumables, minor office renovations and cleaning, including office equipment such as photocopiers, franking machine, etc.
- Lead in the procurement and ordering of office equipment and stationery, and consumables in the most cost-effective manner.
- Track staff issues and requests about building, office facilities, fixtures and fittings, and ensure they are responded to in a timely manner.
- Group Infrastructure: In partnership with the NSH leadership team, lead on communications with the outsourced IT provider for company IT requests, mobile phones, etc.
- Act as the point of contact for broadband and WIFI procurement, fixed asset registers, and other infrastructure required, and for company building services and suppliers.
- Partner with the Marketing team to manage internal digital platforms.
- Compliance & Security: Coordinate and ensure all managers comply with H&S procedures, mandatory training, fire evacuation plans, fire alarm testing, fire extinguishers.
- Oversee the empowering of H&S responsibilities with the office premises (Carsegate).
- Conduct risk assessments, health & safety checks, fire evacuation plans, fire alarm testing, fire extinguishers, etc.
- Inform appropriate facility management works are carried out as required.
- Ensure compliance with documentation/records required for auditors of NSH.
Business Support Officer in Inverness employer: New Start Highland
Contact Detail:
New Start Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Inverness
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching New Start Highland and its values. Show us that you understand what we stand for and how you can contribute to our mission. Tailor your responses to reflect our culture and goals.
✨Tip Number 3
Practice your communication skills! As a Business Support Officer, you'll need to liaise with various departments and the public. Role-play common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the New Start Highland team.
We think you need these skills to ace Business Support Officer in Inverness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Officer role. Highlight your relevant experience and skills that align with the job description, especially your ability to develop positive working relationships and manage office tasks.
Showcase Your Communication Skills: Since clear communication is key in this role, use your application to demonstrate your written communication skills. Keep your language professional yet approachable, and ensure your documents are free from errors.
Highlight Your Organisational Skills: The role involves managing various tasks and responsibilities, so be sure to mention any experience you have in office management or project coordination. Use specific examples to illustrate how you've successfully handled similar duties in the past.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at New Start Highland
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks mentioned in the job description, such as office management and compliance. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be prepared to discuss your communication style. Think of examples where you've effectively communicated with colleagues or customers. Practising clear and concise responses will also help you convey your points better during the interview.
✨Highlight Your Problem-Solving Abilities
The Business Support Officer position requires a proactive approach to managing issues. Prepare to share specific instances where you've successfully resolved problems or improved processes. This will illustrate your ability to think on your feet and contribute positively to the team.
✨Demonstrate Your Team Spirit
This role is all about collaboration, so be ready to talk about how you've worked effectively within a team. Share experiences where you've built positive relationships with colleagues or contributed to a team project. This will show that you can fit into the company culture and work well with others.