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For Companies At a Glance
- Tasks: Support Priority ERP users and resolve system issues while enhancing business processes.
- Company: Join a dynamic, forward-thinking business in Hemel Hempstead with a collaborative culture.
- Benefits: Enjoy a competitive salary, career growth, and hands-on involvement in a supportive team.
- Why this job: Make a real impact on cross-functional projects and shape the future of ERP usage.
- Qualifications: Experience with Priority Software, strong troubleshooting skills, and excellent communication abilities required.
- Other info: On-site role with opportunities for training and project management experience.
The predicted salary is between 25000 - 35000 £ per year.
Location: Hemel Hempstead, Hertfordshire, England
£30k - 40k per year
Newstaff Employment is hiring an experienced ERP Support Coordinator to join a dynamic, forward-thinking business based in Hemel Hempstead. This is a fantastic opportunity for someone with a strong background in Priority Software to play a key role in maintaining and optimising a critical business system across departments.
Key Responsibilities
- Provide first-line support for Priority ERP users, resolving system issues promptly
- Liaise with IT and external providers to troubleshoot and resolve technical problems
- Monitor ERP system performance and proactively identify areas for improvement
- Deliver user training sessions and create clear user guides and support documentation
- Gather feedback from departments to coordinate enhancements or system modifications
- Manage testing cycles, capturing and reporting any issues or negative outcomes
- Coordinate with external ERP support for updates, customisations, and system upgrades
- Identify opportunities for system optimisation and process improvements
- Conduct regular audits to ensure data integrity and system accuracy
- Implement best practices in ERP usage and data management
- Support the Operations Director with additional duties as required
Requirements
- Proven experience as a power user or coordinator of Priority Software
- Strong technical troubleshooting and analytical abilities
- Excellent communication and interpersonal skills
- Confidence working across departments and with external partners
- Ability to manage multiple tasks and prioritise effectively
- Experience in documentation and delivering training
- Project management skills would be advantageous
Why Join?
- Be part of a modern, collaborative, and supportive team
- Gain exposure to cross-functional projects with real impact
- Opportunity to shape how the business uses its ERP system
- Competitive salary with long-term career growth potential
- On-site role offering hands-on involvement and team engagement
How to Apply
If you’re interested in this IT job in Hemel Hempstead, don’t wait—apply today!
A friendly Newstaff Recruitment Agency team member in Hemel Hempstead will contact you shortly. If you have any questions or need more information, please contact Laura at 01582 877 002 or send your CV to laura.keating@newstaffemployment.co.uk.
Not quite the right role for you? Explore all our IT jobs in Hemel Hempstead here. Let us help you find your next opportunity!
ERP Support Coordinator – Hemel Hempstead | IT & Software Role employer: New Staff Employment
Contact Detail:
New Staff Employment Recruiting Team
laura.keating@newstaffemployment.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Support Coordinator – Hemel Hempstead | IT & Software Role
✨Tip Number 1
Familiarise yourself with Priority Software if you haven't already. Understanding its features and functionalities will not only help you in the interview but also demonstrate your proactive approach to learning the tools you'll be using.
✨Tip Number 2
Brush up on your technical troubleshooting skills. Being able to discuss specific examples of how you've resolved ERP issues in the past can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your communication skills. Since the role involves liaising with various departments, think of instances where you've successfully communicated complex information to non-technical users.
✨Tip Number 4
Consider how you would approach user training sessions. Having a clear plan or examples of how you've delivered training in the past can highlight your ability to support and enhance user experience with the ERP system.
We think you need these skills to ace ERP Support Coordinator – Hemel Hempstead | IT & Software Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Priority Software and any relevant technical troubleshooting skills. Use specific examples to demonstrate your abilities in supporting ERP systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with the key responsibilities, such as user training and system optimisation.
Highlight Communication Skills: Since the role requires excellent communication and interpersonal skills, provide examples in your application of how you've successfully liaised with different departments or external partners in the past.
Showcase Project Management Experience: If you have project management skills, be sure to include them in your application. Discuss any relevant projects where you managed multiple tasks and prioritised effectively, as this will be advantageous for the role.
How to prepare for a job interview at New Staff Employment
✨Know Your ERP Software
Make sure you have a solid understanding of Priority Software. Brush up on its features and functionalities, as well as common issues users face. This will help you demonstrate your expertise during the interview.
✨Showcase Your Troubleshooting Skills
Prepare to discuss specific examples where you've successfully resolved technical problems. Highlight your analytical abilities and how you've improved system performance in previous roles.
✨Communicate Effectively
Since this role involves liaising with various departments, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, showcasing your excellent communication skills.
✨Demonstrate Training Experience
Be prepared to talk about any experience you have in delivering training sessions or creating user guides. This is crucial for the role, so share examples of how you've helped others understand and utilise ERP systems effectively.
