Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and support administrative tasks for high-profile clients.
- Company: Join Newstaff Employment, a respected company in Capability Green, Luton.
- Benefits: Gain experience, enhance your Excel skills, and work in a friendly team environment.
- Why this job: This role offers dynamic tasks and the chance to work with prestigious clients.
- Qualifications: Previous customer service or admin experience and strong Microsoft Excel skills required.
- Other info: Apply quickly to connect with our friendly team and explore more job options!
The predicted salary is between 28800 - 43200 £ per year.
Newstaff Employment is hiring an experienced Customer Service Advisor in Luton to join a well-established company based in Capability Green. This is a fantastic opportunity to step into a dynamic role, providing outstanding service to high-profile clients while supporting the team with essential administrative tasks.
Key Responsibilities:
- Handling inbound calls with a confident and professional telephone manner
- Delivering top-level customer service to high-profile clients
- Supporting the team with general administrative duties
- Updating and maintaining data using Microsoft Excel
- Ensuring all customer interactions are handled efficiently and positively
- Collaborating with internal departments to ensure smooth processes
- Clear, confident, and friendly telephone communication
- Positive and proactive attitude with a willingness to go the extra mile
- Previous experience in a customer service or admin role
- Excellent skills in Microsoft Excel
- High attention to detail and strong organisational ability
- Comfortable handling sensitive client interactions
Why Join?
- Join a respected business in the Capability Green area
- Gain experience working with high-profile clients
- Use and expand your Excel and administrative skills
- Friendly, professional team environment
How to Apply
Interested in this customer service role in Luton? Don’t hang about—send us your CV and one of our friendly team members at Newstaff Recruitment will be in touch soon.
Do you have questions or need more information? Feel free to give Laura a call on 01582 877 002 or drop your CV to laura.keating@newstaffemployment.co.uk.
Want to explore more options? Head over to www.newstaffemployment.co.uk to browse our latest customer service job opportunities in Luton and beyond.
And don’t forget to follow us on Facebook @newstaffemployment —we post fresh roles daily!
Not the perfect fit this time? No problem—check out all our Luton vacancies here
Reference: custservlu
Apply Online
\” * \” indicates required fields
Job Title/Reference *
Full Name *
Email *
Attach CV * Accepted file types: pdf, doc, docx, ppt, pptx, html, md, txt, jpg, gif, png, Max. file size: 5 MB.
Consent *
I agree
By submitting your curriculum vitae, you hereby give your express consent and agreement to allow Newstaff Employment Services to act as your designated recruitment agent. Furthermore, you authorize Newstaff Employment Services to disclose your personal information, including your name and cv, to our clients for the purpose of potential employment opportunities. Additionally, you consent to being contacted by Newstaff Employment Services for future job openings. Please refer to our privacy policy for a comprehensive understanding of our data collection and usage practices
#J-18808-Ljbffr
Customer Service Advisor in Luton employer: New Staff Employment
Contact Detail:
New Staff Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Luton
✨Tip Number 1
Familiarise yourself with the company and its high-profile clients. Understanding their values and services will help you tailor your approach during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves handling inbound calls, being able to convey confidence and professionalism over the phone is crucial. Consider role-playing scenarios with a friend to refine your approach.
✨Tip Number 3
Brush up on your Microsoft Excel skills. Since the job requires maintaining data, being proficient in Excel will not only boost your confidence but also impress potential employers. Look for online tutorials or courses to enhance your knowledge.
✨Tip Number 4
Showcase your positive attitude and willingness to go the extra mile. During any interactions, whether it's an interview or a casual chat, emphasise your proactive nature and readiness to support the team in various tasks.
We think you need these skills to ace Customer Service Advisor in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise your skills in handling inbound calls, using Microsoft Excel, and any previous roles that demonstrate your ability to provide outstanding service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've gone the extra mile in previous positions and how your positive attitude aligns with their team environment.
Highlight Key Skills: In your application, clearly outline your proficiency in Microsoft Excel and your organisational abilities. Provide examples of how you've maintained data or handled sensitive client interactions effectively.
Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at New Staff Employment
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service roles. Be prepared to share specific examples of how you've handled challenging situations and provided excellent service, especially to high-profile clients.
✨Demonstrate Proficiency in Microsoft Excel
Since the role requires updating and maintaining data using Excel, brush up on your skills. Be ready to discuss any relevant projects or tasks where you effectively used Excel, showcasing your attention to detail and organisational abilities.
✨Practice Clear Communication
As the position involves handling inbound calls, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to refine your telephone manner and ensure you come across as friendly and professional.
✨Exude a Positive Attitude
Employers love candidates who show enthusiasm and a proactive approach. During the interview, express your willingness to go the extra mile and your commitment to providing outstanding service, which is crucial for this role.
