At a Glance
- Tasks: Engage with audiences and build communities around our journalism.
- Company: Join New Scientist, a leading global science media brand.
- Benefits: Inclusive workplace culture and commitment to diversity.
- Other info: Dynamic role with opportunities for growth in a creative environment.
- Why this job: Be the voice of readers and shape impactful journalism.
- Qualifications: Experience in community management and audience engagement.
The predicted salary is between 40500 - 49500 £ per year.
Reports to
Head of Audience/ Audience editor
Location
Highstreet Kensington, London
The Audience and Community Manager is the voice of the reader in the newsroom.
They build relationships with audiences, foster community around our journalism and turn reader conversations into actionable editorial insight.
Working alongside the Audience Editor and Senior Social Manager, their focus will be on understanding how audiences are responding, what they care about and how we can deepen their connection to our journalism, alongside reporting and performance analysis.
Key responsibilities
- Monitor audience conversations across social media, newsletters, You Tube, Discord and other community platforms.
- Identify audience interests, favorite topics and emerging trends.
- Gather and share reader feedback, sentiment and questions with editorial teams.
- Build and nurture engaged communities around our journalism.
- Develop initiatives that increase audience loyalty, participation and trust.
- Help teams understand what audiences want from newsletters, coverage and formats.
- Translate audience signals and conversations into clear editorial recommendations.
Skills and experience required
- Experience managing online communities and audience engagement programmes.
- Strong understanding of social platforms, community spaces and audience behaviour.
- Excellent communication and relationship-building skills.
- Ability to identify meaningful audience trends from qualitative and quantitative signals.
- Strong editorial judgement and understanding of journalism.
- Experience translating audience insight into practical recommendations.
- Experience with newsletters and audience development.
- Knowledge of audience analytics tools.
- Experience moderating communities and managing audience feedback.
- Familiarity with platforms such as Discord, You Tube, Reddit and emerging community channels.
New Scientist is the world’s global science media brand, reaching more than (1.2 million) readers every month.
The website, app and print editions cover international news from a scientific standpoint, and ask the big-picture questions about life, the universe, technological progress and what it means to be human.
The magazine was founded in 1956 for “all those interested in scientific discovery and its social consequences”.
It now includes newsletters, videos, podcasts, courses, holidays and live events in the UK, US and Australia, including New Scientist Live, the world’s greatest festival of science and technology.
Our Commitment
We are committed to increasing diversity and maintaining an inclusive workplace culture.
We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.
We are Disability Confident Committed.
Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process.
Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.
Audience and Community Manager in London employer: New Scientist
New Scientist is an exceptional employer located in the vibrant area of Highstreet Kensington, London, offering a dynamic work culture that fosters creativity and collaboration. Employees benefit from a comprehensive package that includes flexible working policies, private medical insurance, and opportunities for professional growth within a diverse and inclusive environment. With access to world-leading scientists and a commitment to high-quality journalism, this role as a Social Video Producer promises meaningful engagement with science and technology while contributing to innovative video content across multiple platforms.
StudySmarter Expert Advice🤫
We think this is how you could land Audience and Community Manager in London
✨Get Involved in Local Journalism
Join local journalism groups or community events to meet industry folks and make connections. Try volunteering for community newspapers or online platforms – it's a great way to get your foot in the door and show your commitment to the craft.
✨Showcase Your Work Online
Create a personal website or a blog to showcase your best articles, videos, or multimedia projects. This not only highlights your skills but also demonstrates your passion for journalism and helps establish your personal brand in the media landscape.
✨Stay Updated on the Industry Trends
Follow industry leaders on social media and stay updated on the latest trends in journalism. Engage with them by sharing your thoughts or asking questions – you never know when an informative tweet might catch the eye of a recruiter or journalist at New Scientist!
✨Explore Internships for Full-Time Opportunities
Don’t shy away from internships, even if you’re looking for full-time roles. Many journalism companies, like New Scientist, often hire from their intern pool, so using these as stepping stones can really pay off. Keep an eye on their career page for any openings!
We think you need these skills to ace Audience and Community Manager in London
Some tips for your application 🫡
Show Off Your Writing Skills:In journalism and media, your ability to write well is essential, so make sure your CV and cover letter reflect that. Include diverse writing samples, whether they’re articles, blog posts, or reports, that showcase your style and versatility. We want to see your voice and ability to engage an audience from the get-go!
Highlight Relevant Experience:If you've interned at a media outlet or contributed to any publications—whether student-run or professional—don't keep it a secret! We love seeing real-world experience, so clearly detail your responsibilities and achievements. Quantify your impact where possible, like mentioning audience growth or story reach.
Tailor Your Application for New Scientist:When applying for the Audience and Community Manager role at New Scientist, really dig into what makes their content stand out. Reference their tone, style, or any recent articles that resonated with you in your cover letter. This shows we you’re not just sending out generic applications—you’re genuinely interested in what we do!
Prepare for a Portfolio Spotlight:Since you're applying for a full-time role, you're likely expected to have a portfolio ready to go. Make sure to curate a selection of your best work that aligns with what New Scientist produces. Provide a link to your online portfolio in your CV and be prepared to discuss your favourite pieces in interviews—this is your chance to shine!
How to prepare for a job interview at New Scientist
✨Show Off Your Writing Skills
Prepare a portfolio that highlights your best writing samples. This is crucial in journalism as hiring managers want to see your voice and style. Make sure to include a variety of pieces, like news articles, features, and opinion pieces, showing your versatility.
✨Master the Art of Storytelling
During the interview, be ready to discuss how you approach storytelling. You might be asked to outline a story you reported on, your process for gathering information, and how you engage your audience. Practice telling a couple of your best stories concisely and compellingly.
✨Know the Current Media Landscape
Be prepared to discuss industry trends and how they affect journalism today. Familiarise yourself with key developments in media, and have opinions ready for discussions about digital versus traditional platforms, as well as ethical considerations in reporting.
✨Convey Your Passion and Drive
As you’re applying for a full-time role, they’ll want to know about your long-term commitment to journalism. Share your aspirations for future projects, any internships or freelance work, and how you see yourself growing within New Scientist. Show that you’re not just looking for a job, but a career in journalism.
