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For Companies At a Glance
- Tasks: Make calls, build relationships, and identify sales opportunities with customers.
- Company: Join a successful national business known for its excellent customer service.
- Benefits: Enjoy 22 days holiday, pension scheme, and ongoing training.
- Other info: Friendly team culture with hybrid working options and employee wellbeing support.
- Why this job: Thrive in a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Experience in telesales or customer service with strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
New Resource Recruitment are currently recruiting for a proactive and customer-focused Telesales Executive on behalf of a highly successful and growing national business. This is a fantastic opportunity to join a supportive office team within a stable company that works with both domestic and commercial clients across the UK. The business is known for its excellent customer service, strong reputation, and employee-focused culture. If you thrive in a fast-paced environment, enjoy speaking with customers, and have a natural ability to build rapport, this could be the ideal next step in your career.
The Role
- Making outbound calls to existing, previous and prospective customers
- Building customer relationships and identifying sales opportunities
- Preparing quotations and following up enquiries
- Updating customer records and maintaining CRM systems
- Managing incoming email enquiries in a professional manner
- Supporting customer retention and account activity
- Delivering a high standard of customer service
- Assisting with general sales administration duties
About You
- Previous experience in telesales, sales or customer service
- Confident and professional telephone manner
- Strong communication and relationship-building skills
- Motivated, resilient and target-driven
- Good IT skills including Microsoft Office and CRM systems
- Strong organisation and attention to detail
- Able to manage workload effectively and work independently
What’s On Offer?
- 22 days holiday + bank holidays
- Company pension scheme
- Ongoing training and development
- Employee wellbeing support programme
- Retail discounts & lifestyle benefits
- Cycle to work scheme
- Free onsite parking
- Hybrid working opportunities (subject to business needs)
- Friendly and supportive team environment
Telesales Executive in Yate employer: New Resource Group
Contact Detail:
New Resource Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in Yate
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Telesales Executive role. Focus on your customer service skills and how you can contribute to their excellent reputation.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare and stand out. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Telesales Executive in Yate
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service or telesales. We want to see how you've built relationships and handled enquiries in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing candidates who understand our values and can demonstrate how they fit into our supportive team culture.
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We’re looking for someone who can connect with customers, so a friendly tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at New Resource Group
✨Know Your Product Inside Out
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Practice Your Pitch
Since this role is all about telesales, practice your sales pitch! Prepare a few scenarios where you can demonstrate how you would build rapport with customers over the phone. This will showcase your communication skills and ability to connect with clients.
✨Showcase Your CRM Skills
Familiarise yourself with common CRM systems and be ready to discuss your experience with them. Highlight any specific tools you've used and how you've leveraged them to improve customer relationships or sales outcomes.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can fit into their team.