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For Companies At a Glance
- Tasks: Join a dynamic team to manage customer inquiries and coordinate aftersales support.
- Company: A well-established local business known for industry-leading products in Wiltshire.
- Benefits: Part-time hours with a fast-paced, supportive work environment.
- Why this job: Great opportunity to develop customer service skills while contributing to a growing company.
- Qualifications: Previous experience in administration and customer service is essential.
- Other info: Ideal for those looking to balance work with studies or other commitments.
The predicted salary is between 24000 - 36000 £ per year.
New Resource Recruitment are happy to announce we are assisting a long-established local business in securing a Part Time Customer Service and Aftersales Co-Ordinator. Based in the Corsham area. They have an extensive range of industry-leading products available to their customers. Providing supply and installation of their product for customers throughout Wiltshire and the surrounding areas they have continued to grow their market share. Due to this continued growth, they are looking for a Customer Service and Aftersales Co-ordinator to join their busy, fast paced, customer focused team. Scope of the Role: The ideal candidate will have previous administration and customer service experience within a busy dynamic office environment. You will have experience working to deadlines with an able to manage and prioritise their own workload effectively. It is essential that you can communicate effectively with suppliers and planning teams consulting with suppliers and customers to organise site visits. Dealing with customers and client enquiries and questions in a professional and courteous manner is a priority. Key Responsibilities: Ordering and chasing products and stock for pending jobs. Negotiating…
Customer Service and Aftersales Co-Ordinator employer: New Resource Group Careers
Contact Detail:
New Resource Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Aftersales Co-Ordinator
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what they offer will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've effectively managed customer inquiries and resolved issues, as this is crucial for the position.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Prepare to discuss how you've successfully prioritized tasks and met deadlines in your past experiences, as this will be key in this role.
✨Tip Number 4
Practice your communication skills. Since the role involves liaising with suppliers and customers, being able to articulate your thoughts clearly and professionally will set you apart from other candidates.
We think you need these skills to ace Customer Service and Aftersales Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and administration experience. Use specific examples that demonstrate your ability to manage workloads and meet deadlines in a busy office environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your previous experience in customer service and how it aligns with the responsibilities of the Customer Service and Aftersales Co-Ordinator position.
Showcase Communication Skills: Emphasize your communication skills in both your CV and cover letter. Provide examples of how you have effectively communicated with suppliers and customers in past roles, as this is crucial for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at New Resource Group Careers
✨Show Your Customer Service Skills
Be prepared to discuss your previous customer service experiences. Highlight specific situations where you successfully resolved issues or improved customer satisfaction, as this role heavily relies on effective communication and problem-solving.
✨Demonstrate Your Organizational Abilities
Since the job requires managing multiple tasks and deadlines, share examples of how you've prioritized your workload in past roles. Discuss any tools or methods you use to stay organized and efficient.
✨Familiarize Yourself with the Products
Research the company’s products and services before the interview. Showing that you have a basic understanding of what they offer will demonstrate your interest in the role and help you engage more effectively during the conversation.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the team dynamics, company culture, and expectations for the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
