At a Glance
- Tasks: Manage accounts, oversee orders, and ensure customer satisfaction.
- Company: Join a dynamic global organization with a growing sales function.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Be a key player in client relationships and contribute to business success.
- Qualifications: Proficiency in Excel and CRM software; customer-focused mindset required.
- Other info: This role is based in Melksham and offers a chance to grow your career.
The predicted salary is between 28800 - 43200 £ per year.
We are excited to partner with a dynamic and expanding global organisation to help them find an Account Manager to join their team based in Melksham. This is an excellent opportunity for someone to play a key role in supporting a growing sales function, taking responsibility for a portfolio of accounts across the UK. Key Responsibilities: Manage and maintain internal accounts, ensuring high levels of service and satisfaction Oversee the entire order process, from initial request through to completion Prepare and process purchase and sales orders Work closely with clients to understand and manage their needs and expectations Produce and update regular reports on customer status and order progress Maintain accurate and up-to-date records within the companys CRM system Take responsibility for managing a variety of stock levels and product ranges Assist the sales team with external customer interactions and visits Build and nurture long-lasting relationships with key stakeholders Address customer queries and ensure all inquiries are handled promptly and efficiently Required Skills and Experience: Strong proficiency in Microsoft Excel, including advanced functions like lookups and pivot tables Experience with CRM software (preferably Microsoft Dynamics) A customer-centric approach, with a proven ability to build re…
Account Manager employer: New Resource Group Careers
Contact Detail:
New Resource Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with Microsoft Dynamics CRM, as it's a key requirement for the role. Consider taking an online course or tutorial to boost your skills and demonstrate your commitment to mastering the software.
✨Tip Number 2
Brush up on your Excel skills, especially advanced functions like lookups and pivot tables. You can find plenty of resources online that offer practice exercises to help you become more proficient.
✨Tip Number 3
Network with professionals in the industry, particularly those who work in account management. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 4
Prepare to discuss your customer-centric approach in detail during interviews. Think of specific examples where you've successfully built relationships and managed client expectations to showcase your skills.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience and skills that align with the Account Manager role. Emphasize your proficiency in Microsoft Excel and any experience with CRM software, particularly Microsoft Dynamics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-centric approach and your ability to build long-lasting relationships. Use specific examples from your past experiences to demonstrate how you can meet the needs of clients and manage accounts effectively.
Highlight Key Responsibilities: In your application, clearly outline how your previous roles have prepared you for the responsibilities listed in the job description, such as managing internal accounts, overseeing order processes, and producing customer reports.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Account Manager.
How to prepare for a job interview at New Resource Group Careers
✨Showcase Your Customer-Centric Approach
During the interview, emphasize your experience in managing client relationships. Share specific examples of how you've successfully addressed customer needs and built long-lasting partnerships.
✨Demonstrate Your Excel Skills
Since strong proficiency in Microsoft Excel is required, be prepared to discuss your experience with advanced functions like lookups and pivot tables. You might even want to bring a portfolio showcasing relevant reports you've created.
✨Familiarize Yourself with CRM Software
If you have experience with CRM systems, especially Microsoft Dynamics, make sure to highlight it. Discuss how you've used these tools to manage accounts and improve customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Prepare scenarios where you successfully managed an order process or resolved a customer issue efficiently.