Principal Environmental, Social, Governance (ESG) Program Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity: As the Principal ESG Program Manager, you will lead the strategic evolution of New Relic’s global sustainability and corporate responsibility initiatives. This high‑visibility role acts as the central architect for our ESG roadmap, ensuring our environmental and social commitments are woven into the fabric of our business operations. You will demonstrate a proactive mindset by identifying emerging regulatory shifts before they impact the business and collaborating across borders to drive meaningful, measurable change. You will serve as a lead influencer and subject matter expert, guiding cross‑functional teams rather than managing a direct team of reports. Success in this role shows up as the ability to translate complex data into compelling narratives for our Board of Directors and stakeholders. By fostering a culture of transparency and accountability, you will help New Relic maintain its position as a responsible leader in the SaaS industry.

What you’ll do:

• Strategic Leadership: Refine and champion a long‑term ESG roadmap that aligns with New Relic’s core business goals, chairing governance meetings to ensure global accountability across environmental and social initiatives.
• Data Integrity & Disclosure: Lead the end‑to‑end collection and validation of ESG metrics, managing the production of annual disclosures and ensuring our reporting meets the high standards of frameworks like SASB, TCFD, and CDP.
• Cross‑Functional Collaboration: Partner with teams ranging from Product (Cloud Infrastructure) to Finance and HR to embed sustainable practices into our value chain and daily operations.
• Regulatory & Risk Oversight: Monitor the global landscape for evolving ESG regulations, performing gap analyses and implementing mitigation strategies to keep the organization compliant and ahead of industry benchmarks.

This role requires:

• Extensive ESG Experience: Significant professional experience in ESG, sustainability, or corporate social responsibility, with substantive experience operating at a senior lead or principal level.
• Program Management Mastery: A proven track record of designing and executing complex, global programs within a corporate environment.
• Framework Expertise: Deep technical knowledge of ESG reporting frameworks and standards, such as GRI, SASB, TCFD, and EcoVadis.
• SaaS Proficiency: Hands‑on experience utilizing SaaS‑based ESG reporting and data management tools to streamline disclosure processes.

Bonus points if you have:

• Collaborative Influence: A natural ability to build rapport and influence decision‑making across diverse teams, from engineering to the Board of Directors.
• Analytical Rigor: A passion for data‑driven storytelling and the ability to benchmark performance against industry peers to identify growth opportunities.
• Global Perspective: Experience navigating the nuances of ESG regulations across multiple jurisdictions, particularly in the US and EU.
• Inclusive Leadership: A commitment to fostering an inclusive environment where diverse perspectives are integrated into our sustainability strategy.

Visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including non‑traditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office‑based, fully remote, or hybrid.

Our hiring process: In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.