At a Glance
- Tasks: Create impactful business cases and drive value realization for top companies across EMEA.
- Company: Join New Relic, a leader in observability and digital application optimisation.
- Benefits: Flexible work options, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive environment that celebrates unique backgrounds and perspectives.
- Why this job: Be a trusted advisor and influence C-suite executives while shaping the future of technology.
- Qualifications: Experience in value engineering or consulting, with strong communication and financial modelling skills.
The predicted salary is between 60000 - 80000 £ per year.
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
New Relic is looking for a Senior Business Value Engineer to join our Value Strategy team, specifically covering the EMEA region. In this role, you will be the primary value architect for our accounts across Europe, the Middle East, and Africa. You will bridge the gap between technical capabilities and business outcomes, helping our customers understand the financial and operational impact of the New Relic platform. You will act as a trusted advisor to both our internal sales teams and our customers’ C‑suite executives, driving the “Value Realization” process from initial discovery to long‑term success.
What You’ll Do
- Build Compelling Business Cases: Create and deliver Business Value Assessments (BVAs) including complex ROI modeling, TCO analysis, and value realization benchmarking.
- Strategize with Sales: Partner closely with Sales Leadership and Account Executives to develop deal strategies that emphasize business justification over feature‑set comparisons.
- Quantify Technical Impact: Translate technical metrics (e.g., MTTR, Error Rates, Cloud Cost) into business KPIs (e.g., Revenue at Risk, Subscriber Churn, Operational Efficiency).
- Drive Value Realization: Ensure customers are co‑creators in their value roadmap, moving beyond the initial sale to track and report on actual value achieved post‑implementation.
- Educate & Enable: Mentor and train the broader GTM teams on value‑based selling best practices to increase deal win rates and deal size.
- Lead Discovery Workshops: Drive high‑impact business value discovery sessions with customers to uncover pain points and map them to New Relic Value Pillars (Business Uptime, Engineering Excellence, Digital Experience).
Requirements
- Experience: Extensive relevant work experience (e.g., Value Engineering, Management Consulting, Investment Banking, or Strategic Pre‑sales) or a Master’s degree with relevant professional exposure.
- Communication: Exceptional presence with the ability to influence C‑level executives and technical stakeholders alike.
- Financial Acumen: Strong proficiency in creating financial models (ROI, NPV, Payback Period) and building executive‑level presentations.
- Analytical Depth: Ability to work on complex issues requiring evaluation of identifiable factors and intangible variables.
- Technical Literacy: Ability to understand complex distributed systems and observability concepts (APM, Infrastructure, Log Management).
Bonus Points If You Have
- MBA or equivalent advanced degree.
- Familiarity with the EMEA market landscape and multilingual capabilities (French, German, or Spanish).
- Experience with Value Management tools and platforms.
Please note that visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to us.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office‑based, fully remote, or hybrid.
Hiring Process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law, including the San Francisco Fair Chance Ordinance.
New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third‑party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Senior Business Value Engineer - EMEA in London employer: New Relic
At New Relic, we pride ourselves on being an exceptional employer that fosters innovation and collaboration within a dynamic work culture. Our commitment to employee growth is evident through our supportive environment, where you can elevate your career while enjoying the flexibility of a hybrid work model in EMEA. Join us to be part of a mission-driven team that values your contributions and empowers you to make a meaningful impact in the world of observability.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Value Engineer - EMEA in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can bridge the gap between technical capabilities and business outcomes, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Business Value Engineer - EMEA in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Business Value Engineer role. Highlight your relevant experience in value engineering and how it aligns with New Relic's mission. We want to see how you can bridge the gap between technical capabilities and business outcomes!
Showcase Your Financial Acumen:Since this role involves creating financial models like ROI and TCO analysis, don’t shy away from showcasing your skills in this area. Include specific examples of how you've successfully built business cases in the past. We love numbers that tell a story!
Communicate Clearly:Your application should reflect your exceptional communication skills. Use clear and concise language to convey your ideas, especially when discussing complex topics. Remember, we’re looking for someone who can influence C-level executives, so let your writing shine!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at New Relic!
How to prepare for a job interview at New Relic
✨Know Your Value Metrics
Before the interview, brush up on key financial models like ROI and TCO. Be ready to discuss how you can translate technical metrics into business KPIs, as this will be crucial for the Senior Business Value Engineer role.
✨Master the Art of Storytelling
Prepare to share compelling stories about past experiences where you've successfully bridged the gap between technical capabilities and business outcomes. This will help demonstrate your ability to influence C-suite executives effectively.
✨Engage in Role-Playing
Practice mock interviews with a friend or mentor, focusing on leading discovery workshops. This will help you articulate how you uncover customer pain points and align them with New Relic's value pillars.
✨Research the EMEA Market
Familiarise yourself with the EMEA market landscape and any specific challenges companies face in this region. Showing that you understand the local context will set you apart and demonstrate your commitment to the role.
